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<h3>Job Description</h3>
Job Description
Columbia Woodlands is accepting applications for a Guest Services Specialist to maintain a high standard of guest satisfaction. In this role, you will assist our guests in checking in and out, delivering meals and beverages, performing property checks while providing excellent customer service. You will also coordinate with our housekeeping, grounds, kitchen, and office staff to ensure that every guest has an exceptional experience throughout their stay. Applicants must have experience in hospitality, preferably in a large hotel or resort.
<ul>
<li>Always maintain an energetic attitude and portray a positive company image.</li>
<li>Must be organized and thorough with a strong attention to detail.</li>
<li>Engage in professional and friendly communications with guests and coworkers.</li>
<li>Assist guests with bookings</li>
<li>Greet guests with a smile and answer their questions as required.</li>
<li>Responsible for checking guests in and helping with bags.</li>
<li>Assist guests with information about the resort, menus and activities during their stay.</li>
<li>Records orders and inputs on POS System.</li>
<li>Review service requests/special requests for arrivals.</li>
<li>Prepares check-in folders and necessary items for the week's arrivals.</li>
<li>Responds to telephone, e-mail, and in-person inquiries from clients, business partners, and other parties.</li>
<li>Up-sell packages, food offerings, and events to guests.</li>
<li>Other duties as requested by Management.</li>
<li>Must enjoy nature and being outside.</li>
</ul>
Full - Time position. Evening and Weekend availability
Requirements and Qualifications
<ul>
<li>2 plus years of hospitality experience or related experience preferred.</li>
<li>Must have excellent customer relationship skills.</li>
<li>Physical Demands and Work Environment</li>
<li>Flexible work schedule, afternoon, nights, weekends, and holiday availability</li>
</ul>
<ul>
<li>Customer service and leadership skills</li>
<li>Computer proficiency</li>
<li>Time Management skills</li>
</ul>
Equal Opportunity Employer
Columbia Woodlands is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, national origin, veteran status, genetic information, or any other status protected by law. Columbia Woodlands is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.
IND1

Guest Services Specialist

<h3>Job Description</h3>
Job Description
Summary:&nbsp;The Lifestyle Assistant is responsible for implementation of all programs and ensuring that it is therapeutic to the residents and maximizes their quality of life. Maplewood Senior Living offers a full range of social, physical, cognitive, emotional, spiritual and purposeful programs to meet overall wellbeing of our residents.&nbsp;
Essential Functions: 
<ul>
<li>Provide outstanding customer service to all residents, family members, responsible persons, and visitors of residents in the community</li>
<li>Demonstrate requisite knowledge, skills and abilities consistent with the duties &amp; responsibilities of this position.&nbsp;</li>
<li>Personable, reliable and a great communicator and team player.</li>
<li>Able to relate professionally and positively to residents, incoming visitors and associates at all levels.</li>
<li>Provide ongoing communication to the Lifestyle Director regarding staffing issues or concerns</li>
<li>Other responsibilities as assigned by supervisor (Lifestyle Director).</li>
<li>Attend Monthly All Associate meetings</li>
<li>Other duties as assigned</li>
</ul>
Therapeutic Recreation Program:
<ul>
<li>Select, schedule and lead activities appropriate for all levels and abilities</li>
<li>Assist with implementation of special events for the community, at least one family event per quarter</li>
<li>Assist with completion of Staying Connected Form/Personal History Form for all residents&nbsp;</li>
<li>Assist with coordinating WISH Program/Parallel activities with Resident Service Care team.</li>
<li>Assist Lifestyle Program Director &amp; Coordinator to maintain appropriate program supplies for recreation programs</li>
<li>Posts the current monthly, weekly and daily schedule of activities in designated public areas</li>
<li>Provide an afternoon social or Happy hour daily</li>
<li>Assist the Lifestyle Director to hold a monthly Activity Committee Meeting to provide residents opportunity to give input into the monthly calendar of events.</li>
<li>Assist with conducting the Annual Maplewood theme</li>
</ul>
Compliance/ Safety/Vehicle:
<ul>
<li>Follows all emergency procedures</li>
<li>Understands and implements all safety practices and procedures.</li>
</ul>
Communication:
<ul>
<li>Possess a sincere passion for working with our senior population</li>
<li>Creative, energetic, enthusiastic, patient, flexible, encouraging, and team-oriented.</li>
<li>Displays patience, tact, enthusiasm and a cheerful disposition</li>
<li>Create a positive atmosphere with an engaging variety of activities</li>
<li>Promote Maplewood in a positive manner and effectively communicate the organizations values to residents, visitors, co-workers and the community</li>
</ul>
Education/Experience/Licensure/Certification:
<ul>
<li>An associate degree from an accredited college or university or satisfactory completion of two years of college, with major work in recreation, occupational therapy, gerontology or a related field, or two years of full-time experience in the recreation field with an adult population</li>
<li>Must possess a passion for working with the senior population and improving their quality of&nbsp; life</li>
<li>Excellent communication, organization and time management skill</li>
<li>Basic typing skills and computer knowledge; familiarity with MS Word, Excel, Publisher and creative software</li>
<li>Driver requirements: Valid driver’s license with good driving record. May be required to take a driving test</li>
</ul>
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Activity Assistant Part Time

<h3>Job Description</h3>
Job Description
About Us
Welcome to Journey, where the community is at the heart of everything we do. We believe that true success starts with strong local leadership, supported by a dedicated home office team. Our journey began with a vision to create opportunities that empower individuals to make a positive impact right in their own backyard.
Our Vision
Change the world, one heart at a time. 
Our Mission
Our Mission is to consistently achieve exceptional quality outcomes by leading a world-class Care Team. Our empowered and dedicated Care Team strives to exceed the expectations of our residents in every interaction. Being a part of your Journey is our privilege.
The Heartbeat of Journey
Our local leaders are the driving force behind our success. They’re not just managers; they’re passionate advocates for their communities. They understand the needs and goals of the residents and families they serve. They’re your neighbors, your friends, and your partners in progress. Together, we work tirelessly to create meaningful change and lasting legacies.
Are you passionate about bringing joy and purpose to the lives of others? Join our team as an Activities Assistant and play a key role in enhancing the well-being of our residents! In this dynamic position, you'll work closely with the Activities Director to create engaging monthly activity calendars, conduct exciting group and one-on-one activities, and coordinate meaningful events and outings.
Required Qualifications
The Activities Assistant must possess: 
<ul>
<li>A minimum of a high school diploma or its equivalent. </li>
</ul>
<ul>
<li>CNA certification, preferred, but not required. </li>
</ul>
Major Duties and Responsibilities
<ul>
<li>Activity Coordination: Assist the Activities Director in planning, creating, and posting a monthly calendar of activities, ensuring accessibility for residents and visitors.</li>
<li>Resident Engagement: Conduct interviews with residents or family members to understand activity preferences, facilitate participation, and document attendance and responses to activities.</li>
<li>Observation and Reporting: Monitor residents' moods, behavior, and involvement during activities, and report changes or concerns to the Activities Director.</li>
</ul>
Journey offers all care team members the Journey Advantage which includes:
<ul>
<li>Medical, Dental, and Vision Insurance</li>
<li>Quarterly Raises</li>
<li>PTO</li>
<li>And so much more…</li>
</ul>
If you are ready to embark on a rewarding career that truly makes a difference, we invite you to apply for the Activities Assistant position at Journey. Together, let’s change lives One Heart at a Time. 
#JointheJourney

Activities Assistant

<h3>Job Description</h3>
Job Description
The Courtyard Marriott Columbus OSU is currently seeking a Front Desk Agent to join our team! 
Both Full and Part Time available, both first and second shift. 
As the Front Desk Agent you are responsible for creating the first impression experience for our guests . 
The Front Desk Agent will process all guest check-ins by confirming reservations, assigning rooms, and issuing and activating room keys. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with housekeeping to track readiness of rooms for checkins. Communicate parking procedures to guests/visitors. Supple guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. The candidate will possess excellent customer service skills, the ability to engage customers both in person and via the telephone. 
Primary Responsibilities:
• Act with integrity, honesty, and knowledge that promotes the culture, values and philosophy of Marriott. 
• Assist guest with check-in and checkout processes (verifying registration, address and credit information, balancing bank, posting charges 
• Provide information to guest and visitor inquiries; coordinates all guest requests for special arrangement of services, courteously and efficiently informs guests of hotel services, features and room amenities 
•Answer hotel telephones courteously and efficiently following Courtyard by Marriott standards 
• Be familiar and knowledgeable with the operation of the POS system 
• Follow Courtyard by Marriott operational policies and procedures, including those for cash and credit card handling, safety and security and all other policies, procedures and standards to ensure we can consistently exceed the guests’ expectations 
• Provides professional and thorough communication (via email, property management system or verbal) to ensure guest satisfaction 
• Attends quarterly meetings as set by the Operations Manager 
Physical Requirements: 
These physical demands represent the physical requirements necessary for an associate to successfully perform the essential functions of the position. Reasonable accommodation can be made to enable individuals with disabilities to perform the described essential functions of the position. 
<ul>
<li>• Associate must be able to stand for up to 8 hours a day consecutively. </li>
</ul>
• Associate may have to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. 
• Associate is often required to sit and use his or her hands and fingers, to handle or feel. 
• Ability to lift, pull, and push moderate weight (minimum of 20 lbs). 
• Vision abilities required by this job include close vision. 
• Associate must talk and hear. 
Qualifications, Education, Experience, Skills, and Abilities: 
• Customer service skills. 
• Professional demeanor. 
• Organizational skills. 
• Communication skills. 
• Initiative and creative problem solving skills. 
• Must be familiar with the city and the attractions that it offers. 
• Flexible availability (to include days, evenings, weekends, holidays 
The Courtyard Marriott Columbus OSU is managed by Columbus Hospitality Management, a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities. 
We are proud to be a Drug Free Workplace/EOE. All applicants will be required to submit to a background check prior to employment.

Front Desk Agent

<h3>Job Description</h3>
Job Description
Company: Task Fairies
Position Type: Part-Time/Full-Time/Flexible Hours
About Us:
Task Fairies is a premier, luxury-focused errand and cleaning service dedicated to making our clients' lives easier and more delightful. Our "fairies" deliver excellence with a touch of magic.
Position Overview:
We are seeking a dedicated Concierge Specialist &amp; Cleaning Expert (Fairy) who can blend high-level concierge services with expert cleaning skills, creating immaculate spaces and delivering personalized assistance.
Key Responsibilities:
<ul>
<li>Concierge Services: Assist clients with errands, personal shopping, and lifestyle management tasks.</li>
<li>Cleaning Excellence: Perform detailed cleaning of residential or commercial spaces, ensuring a pristine environment.</li>
<li>Client Interactions: Build and maintain positive relationships with clients by understanding their needs.</li>
<li>Time Management: Manage multiple tasks and appointments efficiently.</li>
</ul>
Requirements:
<ul>
<li>Must be 21 years of age or older.</li>
<li>Must have a valid driver’s license and insurance.</li>
<li>Must have a reliable vehicle that can be kept on shift at all times.</li>
<li>Experience is not required, but highly preferred.</li>
<li>Strong attention to detail, excellent communication skills, and a friendly, professional demeanor.</li>
</ul>
Benefits:
<ul>
<li>Competitive compensation with opportunities for bonuses.</li>
<li>Flexible scheduling.</li>
<li>A supportive and positive work environment with opportunities for growth.</li>
<li> </li>
</ul>
We are looking forward to reading your application.
 
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Concierge Specialist & Cleaning Expert ( Task Fairy) At Task Fairies

<h3>Job Description</h3>
Job Description
Afternoon &amp; weekend shifts required!
We are looking for year-round Front Desk Associates in Springboro! This is a great company, with a supportive and fun culture!
They will uphold the Aqua-Tots Core Values in every interaction, whether with children, parents or staff members. We offer:
<ul>
<li>Daily and weekly bonuses!</li>
<li>Top-notch job training</li>
<li>An awesome work environment</li>
<li>Flexible hours</li>
<li>Year-round positions</li>
<li>Competitive pay ($15)</li>
<li>Lots of FUN and lots of teamwork!</li>
<li>A rewarding job experience</li>
</ul>
We are seeking team members who are:
<ul>
<li>Fun</li>
<li>Friendly</li>
<li>Reliable...consistency is KEY for our awesome kiddos!</li>
<li>Energetic</li>
<li>Outgoing</li>
<li>Great team players</li>
<li>And have experience with swimming or with children, or ideally BOTH!</li>
</ul>
Customer Service:
<ul>
<li>Greet customers when they come into the facility</li>
<li>Communicate effectively with potential and existing customers</li>
<li>Build relationships with families and get to know their names and their children's names</li>
<li>Handle customer complaints gracefully with a win/win outcome</li>
<li>Report to manager if complaints are unresolved</li>
<li>Lead by example for other staff members by using the customer-focused principle in every customer interaction</li>
</ul>
As a leader in swim instruction for over 25 years, Aqua-Tots is the largest swim school in the nation. We teach children ages 4 months to adults. If you think you would be an amazing addition to the team, please fill out our online application! We cannot wait to meet you soon!!

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