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<h3>Job Description</h3>
Job Description
Make a difference in the lives of others while personally thriving!
Join Bridge Senior Living – a certified Great Place to Work (2025-2026)!
Now Hiring! PRN Front Desk/Concierge!
Must be able to work every other weekend!!
What you can expect as a Front Desk/Concierge:
<ul>
<li>$1,000 Employee Referral Bonus </li>
<li>Tuition Reimbursement eligibility after three months of full-time employment</li>
<li>Competitive pay</li>
<li>401(k) with company match </li>
<li>Next Day Pay with PayActiv</li>
<li>Excellent Benefits </li>
<li>Offering health insurance benefits starting at $75 per month for full-time associates</li>
</ul>
Qualifications of an ideal Front Desk/Concierge:
<ul>
<li>High school diploma or equivalent (GED) </li>
<li>At least 1 year of related work experience </li>
</ul>
Front Desk/Concierge Job Summary:
A Front Desk/Concierge is responsible for meeting and greeting residents and visitors while handling a variety of clerical duties.
<ul>
<li>Greet and assist Residents and visitors in a polished and professional manner </li>
<li>Manage the front desk sign-in and sign-out process for visitors and vendors. </li>
<li>Handle and direct incoming phone calls. </li>
<li>Inform Residents or staff of the arrival of guests, packages, and deliveries. </li>
<li>Accommodate Residents’ requests for assistance - referring to other staff as necessary.</li>
</ul>
EEO Statement:
We are an Equal Employment Opportunity employer committed to providing equal opportunity in all of our employment practices, including selection, hiring, assignment, re-assignment, promotion, transfer, compensation, discipline, and termination. The Company prohibits discrimination, harassment, and retaliation in employment based on race; color; religion; genetic information; national origin; sex (including same sex); sexual orientation; gender identity; pregnancy, childbirth, or related medical conditions; age; disability or handicap; citizenship status; service member status; or any other category protected by federal, state, or local law. 
 Attention Applicants: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact <a href="mailto:questions@bridgeseniorliving.com" target="_blank">questions@bridgeseniorliving.com</a> or 1-888-883-1796 for assistance with an accommodation.

Concierge

<h3>Job Description</h3>
Job DescriptionBenefits/Perks&nbsp;
<ul>
<li>Flexible Scheduling</li>
<li>Career Advancement Opportunities&nbsp;</li>
<li>Competitive Compensation</li>
</ul>
Job SummaryWe are looking for a customer-focused Guest Service Supervisor to join our team! As the Guest Service Supervisor, you will greet customers as they arrive, assist them with checking in and out, and handle front desk operations. You will also ensure that the front desk staff you supervise provide guests with exceptional customer service and a positive experience with our hotel. The ideal candidate has previous hospitality experience, a knack for building rapport with guests, and a passion for providing exceptional customer service.&nbsp; Responsibilities:&nbsp;
<ul>
<li>Supervise front desk staff</li>
<li>Respond to guest concerns and resolve them appropriately</li>
<li>Coordinate with other departments within the hotel to ensure guest satisfaction</li>
<li>Anticipate the needs of guests and build rapport</li>
<li>Uphold the highest standards of cleanliness, sanitation, safety, and conduct</li>
<li>Maintain accurate records of registration and payment information&nbsp;</li>
</ul>
Qualifications:&nbsp;
<ul>
<li>High school diploma/GED required&nbsp;</li>
<li>Familiarity with hospitality industry standards</li>
<li>Knowledge of front desk operations and procedures</li>
<li>Proficient in English; knowledge of other languages is a plus</li>
<li>Ability to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations</li>
<li>Ability to demonstrate genuine care for customers and employees</li>
<li>Ability to work in a fast-paced environment</li>
</ul>

Guest Service Supervisor

<h3>Job Description</h3>
Job DescriptionBenefits/Perks
<ul>
<li>Competitive wages</li>
<li>Career Growth Opportunities</li>
<li>Fun and Energetic Environment</li>
</ul>
Job SummaryWe are seeking a positive, friendly, and experienced Hotel Manager to organize and oversee daily operations of our facilities. As the Hotel Manager, you will provide strategic direction for the company and supervise the activities of our diverse workforce.&nbsp; The Hotel Manager will be involved in every aspect of the hotel operations, from dealing with customer complaints to strategizing and preparing reports. The Hotel Manager must possess excellent communication skills and remain focused on ensuring both positive customer experiences and positive team/employee experiences. The ideal candidate is a team player as well as an effective leader, capable of leading by example and fostering a climate of cooperation and teamwork.&nbsp; Responsibilities
<ul>
<li>Oversee the work of all employees and set clear objectives</li>
<li>Hire qualified personnel according to standards set forth by the company</li>
<li>Organize and coordinate operations and allocate responsibilities to ensure maximum efficiency</li>
<li>Manage budgets and expenses, analyze and report on financial information</li>
<li>Develop and implement a strong marketing strategy to promote the hotel’s services</li>
<li>Communicate with customers when appropriate&nbsp;</li>
<li>Resolve issues that arise with maintenance, equipment, and renovations</li>
<li>Collaborate with outside entities including suppliers, vendors, event planners, and travel agencies</li>
<li>Conduct regular inspections of the facility and uphold strict compliance with health and safety standards</li>
</ul>
Qualifications
<ul>
<li>Proven experience as a Hotel Manager is preferred</li>
<li>Familiarity with hospitality industry standards</li>
<li>Proficiency in English; knowledge of additional languages is a plus</li>
<li>Well-versed in hotel management best practices and relevant laws/guidelines</li>
<li>Ability to resolve issues with a customer-focused orientation</li>
<li>An outgoing personality</li>
<li>Excellent communication skills</li>
<li>Strong organizational and time-management skills</li>
<li>Bachelor’s degree in Hospitality Management, Business Administration, or relevant field is preferred</li>
</ul>

Hotel Manager

<h3>Job Description</h3>
Job DescriptionBenefits: 
<ul>
<li>An environment where diversity is celebrated</li>
<li>A positive, empathetic, and supportive team and company</li>
<li>Team member discounts</li>
<li>Aesthetically inspiring work environment</li>
<li>Career growth opportunities</li>
<li>Competitive compensation + generous commissions</li>
</ul>
 Schedule / Expected Work Hours: 
<ul>
<li>Ability to work flexible hours, including evenings, weekends, holidays</li>
</ul>
 Job Summary The Experience Guide is responsible for the guest experience, selling enhancements and memberships, maintaining the reception area, and ensuring the seamless daily operations of the boutique. This includes but is not limited to greeting and assisting guests regarding services and products, booking appointments, promoting memberships, customizing the guests massage, and handling payment for services performed. Responsibilities 
<ul>
<li>Provide top-level service for guests and team members.</li>
<li>Warmly greet and check in guests.</li>
<li>Actively drive enhancement, membership, and gift card sales by passionately educating guests about our services, memberships, and retail offerings.</li>
<li>Accurately and effectively book, edit, and cancel massage appointments.</li>
<li>Open/close the boutique each day according to standard operating procedures.</li>
<li>Resolve guest issues.</li>
<li>Ensure guest areas are maintained to standard.</li>
<li>Maintain a positive attitude and contribute toward a healthy &amp; happy workplace.</li>
<li>Collaborate with the leadership team to ensure best practices and foster innovation.</li>
</ul>
Qualifications 
<ul>
<li>Sales and service-related experience preferred.</li>
<li>Ability to be efficient and detail-oriented in a fast-paced environment.</li>
<li>Must have enthusiasm and possess excellent guest service skills.</li>
<li>Strong communication skills including actively listening, empathizing, and being the subject matter expert for all things The NOW</li>
<li>Enjoy working with people and possess a friendly and outgoing personality.</li>
<li>Possesses problem-solving and troubleshooting skills.</li>
<li>Must be a team player.</li>
</ul>
Company Overview The NOW Massage was designed as an oasis to disconnect from the outside world and reconnect within. The NOW Massages goal is to offer high-quality, customizable massage services without the time commitment and cost of a traditional spa. The NOW Massages interiors have been recognized by the press and influencers for its elevated aesthetic, inspired by exotic destinations from around the world. With boutiques currently open from coast to coast and steady expansion on the horizon, The NOW Massage is looking forward to bringing its thoughtfully crafted menu, healing products, and signature design to cities all over the United States. For more information, please visit thenowmassage.com. Company Purpose/Mission Self-Care is Essential The NOW is designed as a refuge to help you disconnect from the outside world and reconnect within. We are where you go to turn down the noise so you can listen to what your body needs. We say show up for yourself so you can better support others. Relax your body. Reset your soul. Start NOW. We design our services to be convenient, affordable, and high-quality always. The menu of customizable enhancements makes personalizing your service simple. Our interiors are recognized for their elevated aesthetic, inspired by exotic destinations from around the world. Company Values Brand Truths LIVE IN THE NOW Be Present. Take time to recharge and reconnect within. KINDNESS IS MAGIC Positive energy always. Create a circle of warmth and compassion from welcoming guests to giving back to your community. CARE FOR THOSE WHO CARE FOR OTHERS Foster an environment where team members feel valued, recognized, and rewarded. AUTHENTICITY ALWAYS Open and transparent communication with our inner circle and guests.

Experience Guide (Front Desk Associate/Receptionist)

<h3>Job Description</h3>
Job Description
STEAK N SHAKE HOSPITALITY HOST JOB DESCRIPTION:
The Hospitality Host position at Steak ‘n Shake is a critical position that will professionally represent Steak ‘n Shake by greeting, engaging and serving new and existing guests and fans.&nbsp; Constantly creates a welcoming atmosphere that appreciates the Guest’s business and supports the location’s ambience with outgoing enthusiastic hospitality. Hospitality Hosts will greet guests upon entering, engage in positive and professional conversation with the Guests.
YOU:
<ul>
<li>
Demonstrate the Golden Rule
</li>
<li>
Have a competitive spirit and desire to win
</li>
<li>
Possess high character and high competence
</li>
<li>
Desire to improve the lives of others
</li>
</ul>
US:
<ul>
<li>
Desire to improve the lives of employees, customers, franchisees
</li>
<li>
Committed to you and your successful journey
</li>
<li>
We place trust above all else. This builds loyalty.
</li>
<li>
Determined to be the employer of choice, placing employees first. We seek to be the maximum wage employer.
</li>
<li>
Desire to lead and dominate the premium burger segment of the restaurant industry
</li>
<li>
Our pace is fast, focused, and effective.
</li>
</ul>
Benefits &amp; Perks
Employee discount, Flexible schedule, Employee assistance program, Paid Training
 We use eVerify to confirm U.S. Employment eligibility.

Hospitality Host

<h3>Job Description</h3>
Job Description
Homewood Suites by Hilton/Cleveland-Beachwood, 25725 Central Parkway, Beachwood, OH 44122 We are currently looking for Guest Services Representative to join our Front DeskTeam! Our 125 all suite Homewood Suites -Beachwood, is located near shopping and dining, off I-271, a short walk from dining options. We offer our guests our free five-mile shuttle covering shopping at Pinecrest, Beachwood Place Mall, Legacy Village. The Homewood Suites by Hilton in Beachwood is one of the 50 hotel properties owned and managed by the award-winning hotel management company, Buffalo Lodging Associates.
The Front Desk Agent is the face of the hotel, and provides superior service to all guests. Responsibilities include:
<ul>
<li>Greeting guests, complete the check- in/ check-out procedure through the Property management system while obtaining and storing pertinent information.</li>
<li>Handles cash, credit card information and goods at the property</li>
<li>Identifying the needs of each guest and provides relevant information regarding the hotel services and amenities, to create an accommodating environment for all. Respond to all guest requests in a timely manner.</li>
<li>Taking reservations from incoming callers while providing excellence in service and inputs all information into the hotel management system. Updates and cancels reservations in the system as requested by the guest.</li>
<li>Must dress in professional attire.</li>
<li>Hilton experience a plus.</li>
</ul>
<ul>
<li>Typical Schedule : Flexible to work Morning 7am-3p, Mid or Afternoon 3pm to 11pm - weekend &amp; holiday availability as well. </li>
</ul>
About Buffalo Lodging Associates: 
Buffalo Lodging Associates, a hotel management company based out of Canton, MA has put an emphasis on true hospitality since being founded in 1996. While building an extensive portfolio of 50 hotels, we’ve partnered with the most respected hotel brands in the business including Marriott International, Hilton Worldwide, InterContinental Hotels Group, and Choice Hotel International hotels. Buffalo Lodging Associates is a community of welcoming, committed, and passionate associates driven to provide a best-in-class hospitality experience and operational excellence.
What You Bring:
The ideal candidate is one who embodies Buffalo Lodging’s culture and core values: Excellence, Passion, Integrity, Inclusive. For the most success in this role, requirements are as follows:
<ul>
<li>Customer Service experience, in a hotel setting preferred.</li>
<li>Hilton hotel experience highly desirable.</li>
<li>High School diploma or equivalent is preferred.</li>
<li>Computer knowledge including intranet, Property management system, WORD, and EXCEL is strongly preferred.</li>
<li>Must have valid drivers license, and acceptable driving history subject to company approval .</li>
</ul>
What We Offer You: 
At Buffalo Lodging, we are committed to keeping our most important assets – our employees – healthy, happy and productive. To achieve this, we offer a variety of benefits including the following:
<ul>
<li>Paid Weekly (Every Friday!)</li>
<li>Medical, Dental &amp; Vision Insurance</li>
<li>Competitive 401 (k) Retirement Savings Plan with Generous Employer Match</li>
<li>Paid Vacation and Sick Time</li>
<li>Paid Holidays</li>
<li>Tuition Reimbursement</li>
<li>Flexible Spending Account</li>
<li>Company Paid Life Insurance</li>
<li>Company Paid Short-Term Disability Insurance</li>
<li>Long-Term Disability Insurance</li>
<li>Employee Assistance Program</li>
<li>Hotel Discounts – for You, Your Friends and Family</li>
<li>Wellness Programs</li>
<li>Monthly Employee Appreciation Activities &amp; Events</li>
<li>Learning and Development Opportunities</li>
<li>Employee Referral Program</li>
</ul>
Buffalo Lodging Associates provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Homewood Suites by Hilton/Cleveland-Beachwood Guest Service Representative Full time

<h3>Job Description</h3>
Job DescriptionThank you for your interest in our Hotel Front Desk associate position. Signing Bonus offered up to $250.00. Please inquire during interview. The Front Desk Clerk is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special requests for services or information, in accordance with standard policies and procedures. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. 
<ul>
<li>Resolve guest complaints, ensuring guest satisfaction.</li>
<li>Anticipate guests needs, respond promptly and acknowledge all guests, however busy and whatever time of day.</li>
<li>Maintain positive guest relations at all times.</li>
<li>Resolve guest complaints, ensuring guest satisfaction.</li>
<li>Maintain complete knowledge at all times of: a) all hotel features/services, hours of operation. b) all room rates, special packages and promotions. c) daily house count and expected arrivals/departures. d) scheduled daily group activities.</li>
<li>Obtain assigned bank and ensure accuracy of contracted monies.</li>
<li>Keep bank secure at all times.</li>
<li>Answer department telephone within 3 rings, using correct greeting and telephone etiquette.</li>
<li>Process all guest check-ins.</li>
<li>Verify registration card information with the guest.</li>
<li>Obtain back-up information for guest credit/payment method and input into system; collect cash when designated.</li>
<li>Once in a while you may have to assist a guest and transport their luggage to the room.</li>
<li>Handle overbooked or walked in guests.</li>
<li>Accept and record wake-up call requests.</li>
<li>Monitor, send and distribute guest faxes.</li>
<li>Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery).</li>
<li>Resolve discrepancies on the room status report with Housekeeping.</li>
<li>Match the bucket check to in-house guest ledger report; report discrepancies to Manager.</li>
<li>Process all check-outs.</li>
<li>Process adjustment vouchers, paid-outs, correction vouchers, miscellaneous charges.</li>
</ul>
EDUCATION AND EXPERIENCE: 
<ul>
<li>Bachelor’s Degree in Business Management, Hospitality, or related field or equivalent years of work experience preferred</li>
<li>Experience: 2 Years of Marriott Hotel Experience preferred</li>
<li>Previous experience as a hotel front desk associate is required.</li>
</ul>
DRUG/BACKGROUND CHECKS: All offers of employment may be conditioned on receipt of a background check report and/or drug screen.

Hotel Front Desk Night Audit, FRI & SAT

<h3>Job Description</h3>
Job Description
Property: Miranova
Schedule: 11p-7a M-F
As the first and main point of contact for residents, community office team members play a critical role in creating a great living experience for residents! They understand and value the impact of small, everyday interactions.As a Concierge on the Association Management team at LINK, you will serve as gatekeepers to the building, managing resident guests, contractors accessing the building to complete association work or in-unit work for owners, food deliveries, and package registration. You will have the opportunity to assist with amenity reservations and support the Miranova residents with any assistance needed.A DAY IN THE LIFE
<ul>
<li>Greet residents and guests in a professional and courteous manner and expedite all requests as required. Establish a rapport with the residents.</li>
<li>Answer and direct all incoming calls</li>
<li>Regular patrol of the grounds and parking garage including monitoring security cameras</li>
<li>Daily inspection of all primary locations of operating equipment</li>
<li>Verify service contractor work orders; issue appropriate control “swipe” card for access.</li>
<li>Assist execution of all scheduling meeting rooms, resident/tenant services, and direct all activities as the central point of contact.</li>
<li>Perform services including but not limited to grocery assist, key assist, scanning packages, and package delivery upon request.</li>
<li>When necessary, help with the training of co-workers.</li>
<li>Valet parking for guests and residents.</li>
<li>Submit service requests in Building Link, necessary building damages or deficiencies found or reported to Concierge Desk.</li>
</ul>
ABOUT YOU
<ul>
<li>High school degree or equivalent required</li>
<li>Previous experience in hospitality, customer service, or security operations is desired but not required; prior experience as a concierge is preferred</li>
<li>Enjoys communicating and/or interacting with residents, guests, co-workers, and members of the general public.&nbsp;</li>
<li>Responds quickly to problems; ability to work in a stressful environment</li>
<li>Basic computer, office equipment &amp; phone system knowledge</li>
<li>Microsoft or Google Applications experience is preferred</li>
<li>The ability to work independently and in a team environment</li>
<li>Strong customer service skills&nbsp;</li>
<li>A positive, get the job done attitude</li>
<li>Strong attention to detail, accuracy, strong organizational, multi-tasking, planning, and time management skills</li>
<li>A strong sense of responsibility, ownership, and accountability</li>
<li>Flexibility and ability to work in a fast-paced, dynamic environment with changing priorities. This includes the ability to have the flexibility to regularly work outside of normal business hours to meet deadlines if necessary</li>
<li>A strong sense of urgency and the ability to work well under pressure, emergencies, and time-sensitive situations</li>
</ul>
COME GROW WITH LINK&nbsp;At LINK, we’re driven by purpose, committed to creating spaces that foster curiosity and growth, and recognize that our people are what truly sets us apart. We’re a team of passionate individuals, each expert in our chosen fields. Together, we’re building an award-winning company, with a proven track record of delivering best-in-class property management services. You would enjoy being part of the LINK team if you:
<ul>
<li>Constantly seek new information and insight, question the status quo, and find value in the diverse perspectives of others</li>
<li>Choose to show up as your authentic self each day, engage in meaningful conversation with an open mind and approachable attitude</li>
<li>Are a self-starter, who takes smart risks, has a bias for action, and is comfortable owning results</li>
<li>Inspire those around you with your attitude, actions, and dedicated passion to your craft</li>
<li>Show up for your team, building trust and a strong relationship</li>
</ul>

3rd-shift Concierge

<h3>Job Description</h3>
Additional InformationDay Shift, Evening Shift Job Number25148003 Job CategoryRooms &amp; Guest Services Operations LocationCourtyard by Marriott Cleveland Airport North, 24901 Country Club Blvd, North Olmsted, Ohio, United States, 44070VIEW ON MAP ScheduleFull Time Located Remotely?N Position Type Non-Management 
POSITION SUMMARY
Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Specialists take the initiative to deliver a wide range of services that guide guests through their entire stay. Their role goes beyond the traditional front desk to take ownership of the guest experience in the main areas of the hotel with a “guest first” mindset. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, delivering quality meals, or sharing the highlights of the local area, the Guest Experience Specialist makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Specialists will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Specialists – to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
 &nbsp;
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun. 
 In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.&nbsp;

Food and Beverage Specialist - AM and PM

<h3>Job Description</h3>
Job DescriptionThe Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the first point of brand contact in our bakery and serves in an essential role to engage and bring joy to our guests, create a memorable experience and leave a positive, lasting impression. The Guest Service Representative embodies NbC core values and demonstrates a strong commitment to guest satisfaction as well as excellence and efficiency in the workplace. Perks: 
<ul>
<li>Perfect hours for a balanced work schedule; closed on Sundays!</li>
<li>Employee Discounts on Bundt Cake and Retail</li>
<li>Casual Uniform</li>
<li>Fun and joyful environment</li>
</ul>
Part time GSRs will be scheduled 10-25 hours per week Monday-Saturday. Shifts times may vary but typically the hours are morning (8:30am-3pm), mid day (10am-4pm or 11am-5pm), evening (2:30pm-7pm) or (3pm-7pm). Some holidays will be needed. Need all shifts! Full time available for Day shift. *Pay range is based on experience. Bakery hours are Monday-Friday, 9am-6pm / Saturday, 10am-6pm / Sunday - Closed Accountabilities/Duties: 
<ul>
<li>Promptly greets walk-in and phone guests with genuine warmth and helpful enthusiasm to determine interests and needs, and follows NbC Sweet Steps of Service to create a superior guest experience. </li>
<li>Maintains strong product knowledge to educate guests on NbC cake distinction, size and flavor profile options, pricing, special promotions, and complimentary retail merchandise. </li>
<li>Suggests additional merchandise, including balloons, candles, and cards, to complete a unique celebration.</li>
<li>Processes guest orders efficiently and accurately utilizing the point-of-sale system and invite guests to join NbC Email Club to benefit from special promotions and remain connected.</li>
<li>Upholds a clean and organized bakery presentation, which may include routine sweeping/mopping of the floor, and dusting/cleaning of countertops, windows, and other surfaces.</li>
<li>Replenishes retail merchandise and cake display case to ensure a strong visual presentation.</li>
<li>Assists the Crafter in preparing cake decorations and packaging supplies as needed.</li>
<li>Complies with all health and safety guidelines and NbC policies and procedures, including strict adherence to dress code and personal hygiene. </li>
<li>Maintains a consistent work attendance and punctuality record. </li>
</ul>
Core Values and Competencies: 
<ul>
<li>Servants Heart
<ul>
<li>Goes above and beyond to support the team or guest, and is reliable, trustworthy and responsive.</li>
<li>Keeps the good of the team or guest ahead of personal interests or gain.</li>
<li>Displays humility and empathy in interactions with others.</li>
</ul>
</li>
<li>Spirit of a Champion
<ul>
<li>Demonstrates pride in responsibilities, an intense drive and a passion to succeed.</li>
<li>Takes initiative and 100% ownership of responsibilities, with zero excuses for issues within direct control. </li>
<li>Operates with a strong sense of urgency and adheres to NbC brand standards.</li>
</ul>
</li>
<li>Genuine Connections
<ul>
<li>Projects warmth, enthusiasm, and optimism that attracts others.</li>
<li>Builds positive, productive relationships with all team members.</li>
<li>Listens actively and communicates openly, clearly and respectfully.</li>
</ul>
</li>
</ul>
 Knowledge, Skills, and Abilities: 
<ul>
<li>Exhibits high energy and strong interpersonal skills; is friendly, helpful, positive, patient, socially confident and communicative.</li>
<li>Enjoys interacting with diverse people and excels at providing a superior guest experience. </li>
<li>Can perform multiple tasks simultaneously while maintaining meticulous attention to detail.</li>
<li>Is diligent, organized and self-motivated. </li>
<li>Has the ability to understand and carry out oral and written instructions and request clarification when needed.</li>
<li>Is comfortable with new technology and has the ability to operate a point-of-sale system.</li>
<li>Understands basic arithmetic; can perform calculations when needed and provide monetary change using U.S. currency.</li>
<li>Has the capacity to stand for extended periods of time and work in a fast-paced environment.</li>
</ul>
 Education, Certifications and Work Experience Requirements: 
<ul>
<li>Applicants must be 16 years of age or older.</li>
<li>While no formal education or work experience is required, previous guest service experience at a bakery, restaurant or retail store is a plus. </li>
</ul>

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