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city

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<h3>Job Description</h3>
Job Description
Homewood Suites by Hilton/Cleveland-Beachwood, 25725 Central Parkway, Beachwood, OH 44122 We are currently looking for Guest Services Representative to join our Front DeskTeam! Our 125 all suite Homewood Suites -Beachwood, is located near shopping and dining, off I-271, a short walk from dining options. We offer our guests our free five-mile shuttle covering shopping at Pinecrest, Beachwood Place Mall, Legacy Village. The Homewood Suites by Hilton in Beachwood is one of the 50 hotel properties owned and managed by the award-winning hotel management company, Buffalo Lodging Associates.
The Front Desk Agent is the face of the hotel, and provides superior service to all guests. Responsibilities include:
<ul>
<li>Greeting guests, complete the check- in/ check-out procedure through the Property management system while obtaining and storing pertinent information.</li>
<li>Handles cash, credit card information and goods at the property</li>
<li>Identifying the needs of each guest and provides relevant information regarding the hotel services and amenities, to create an accommodating environment for all. Respond to all guest requests in a timely manner.</li>
<li>Taking reservations from incoming callers while providing excellence in service and inputs all information into the hotel management system. Updates and cancels reservations in the system as requested by the guest.</li>
<li>Must dress in professional attire.</li>
<li>Hilton experience a plus.</li>
</ul>
<ul>
<li>Typical Schedule : Flexible to work Morning 7am-3p, Mid or Afternoon 3pm to 11pm - weekend &amp; holiday availability as well. </li>
</ul>
About Buffalo Lodging Associates: 
Buffalo Lodging Associates, a hotel management company based out of Canton, MA has put an emphasis on true hospitality since being founded in 1996. While building an extensive portfolio of 50 hotels, we’ve partnered with the most respected hotel brands in the business including Marriott International, Hilton Worldwide, InterContinental Hotels Group, and Choice Hotel International hotels. Buffalo Lodging Associates is a community of welcoming, committed, and passionate associates driven to provide a best-in-class hospitality experience and operational excellence.
What You Bring:
The ideal candidate is one who embodies Buffalo Lodging’s culture and core values: Excellence, Passion, Integrity, Inclusive. For the most success in this role, requirements are as follows:
<ul>
<li>Customer Service experience, in a hotel setting preferred.</li>
<li>Hilton hotel experience highly desirable.</li>
<li>High School diploma or equivalent is preferred.</li>
<li>Computer knowledge including intranet, Property management system, WORD, and EXCEL is strongly preferred.</li>
<li>Must have valid drivers license, and acceptable driving history subject to company approval .</li>
</ul>
What We Offer You: 
At Buffalo Lodging, we are committed to keeping our most important assets – our employees – healthy, happy and productive. To achieve this, we offer a variety of benefits including the following:
<ul>
<li>Paid Weekly (Every Friday!)</li>
<li>Medical, Dental &amp; Vision Insurance</li>
<li>Competitive 401 (k) Retirement Savings Plan with Generous Employer Match</li>
<li>Paid Vacation and Sick Time</li>
<li>Paid Holidays</li>
<li>Tuition Reimbursement</li>
<li>Flexible Spending Account</li>
<li>Company Paid Life Insurance</li>
<li>Company Paid Short-Term Disability Insurance</li>
<li>Long-Term Disability Insurance</li>
<li>Employee Assistance Program</li>
<li>Hotel Discounts – for You, Your Friends and Family</li>
<li>Wellness Programs</li>
<li>Monthly Employee Appreciation Activities &amp; Events</li>
<li>Learning and Development Opportunities</li>
<li>Employee Referral Program</li>
</ul>
Buffalo Lodging Associates provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Homewood Suites by Hilton/Cleveland-Beachwood Guest Service Representative Full time

<h3>Job Description</h3>
Job Description
POSITION PURPOSE:
Create and maintain a guest-driven hotel that exceeds guest expectations at the Front Desk. Greets and registers guest, provide prompt and courteous service, and closes out guest accounts upon completion of stay to meet Marriott’s high standards of quality. Remain active in the daily operations of front desk to ensure 100% customer satisfaction.
ESSENTIAL FUNCTIONS:
<ol>
<li>Greet guests immediately with a friendly and sincere welcome using the 15-5 Rule. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action, and provide accurate information such as directions to company offices and local attractions. Be familiar with events taking place in area.</li>
<li>Promptly complete the registration process by inputting and retrieving information from computer system, confirming pertinent information including number of guests and room rate. Make appropriate selection of rooms based on guest needs and code electronic keys. Nonverbally confirm the room number and rate. Provide check in folders containing room keys. Close out guest accounts at time of check out. Use standards for check-ins and check-outs.</li>
<li>Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Keep record of all the vouchers received at the front desk. Post charges to guest room accounts. Perform bucket check every shift to verify payment type, correct demographic information, and room rate </li>
<li>Promptly answer the telephone using positive and clear English language. Take reservations. Retrieve mail, small packages and faxes for guests as requested. Ensure the voice message is left for the guests about the mail </li>
<li>Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise and authorize revenue allowances to remedy problems only after other alternative solutions have been offered. Complete daily shift checklist and other duties assigned by the supervisor </li>
<li>Have working knowledge of reservations and procedures. Take reservations on the phone. Know cancellation and walk procedures.</li>
<li>Communicate with Housekeeping and Maintenance department to follow up on guest requests.</li>
<li>Field guest complaints, conducting thorough research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgment and discretion.</li>
<li>Develop a thorough knowledge of room locations, types of rooms and room selling strategies. Know Marriott Rewards program and its benefits.</li>
</ol>
 
OTHER:
Regular attendance in conformance with the standards, which may be established by the hotel from time to time, is essential to the successful performance of this position.
Due to the cyclical nature of the hospitality industry, may be required to work varying schedules to reflect the business needs of the hotel.
Upon employment, all team members are required to fully comply with hotel rules and regulations for the safe and efficient operation of hotel facilities. Team members who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.
SUPPORTIVE FUNCTIONS:
In addition to performance of the essential functions, this position maybe required to perform additional functions as determined by the supervisor based upon particular requirements of the hotel.
Prepare daily arrivals with special requests, pre-assign rooms for VIP guests and advise Housekeeping accordingly. 
Operate fax machine to send, receive, and log incoming transmissions. Notify guests using the voice mail. Ensure any leftover fax must be delivered to the room by 10pm on daily basis.
Provide safety deposit boxes for guests and file access slips in box order. 
Use the photocopier to make copies of items as required. 
May need to work in any other department in case the need arises. 
Other duties as assigned by the supervisor such as assisting other departments or being Person in Charge, etc.
May be asked to serve on safety committee and other committees as required.
SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES:
The individual must possess the following knowledge skills and abilities and be able to explain and demonstrate the ability to perform the essential functions of the job with or without reasonable accommodation, using some other combination of skills and abilities.
<ul>
<li>Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information and resolve conflicts.</li>
<li>Basic mathematical skills and considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error.</li>
<li>Ability to read, write and speak the English language fluently.</li>
<li>Ability to stand, walk, bend, stoop, reach arms overhead and continuously perform behind the front desk.</li>
<li>Hearing and visual ability to observe and detect signs of emergency situations. </li>
<li>Ability to access and accurately input information using a moderately complex computer system.</li>
<li>Knowledge of hotel operations, including security, and safety programs, reporting repairs, maintenance through use of GXP.</li>
<li>Knowledge of PMS</li>
<li>Protect employer’s privacy and data; keep passwords safe.</li>
</ul>
QUALIFICATION STANDARDS:
EDUCATION: Any combination of education and experience equivalent to graduation from high school or any other combination of education, training or experience that provides the required knowledge skills and abilities. High school diploma preferred.
EXPERIENCE: No prior experience required. Prior hospitality experience preferred.
LICENSES OR CERTIFICATES: No special licenses required. Individuals are required to meet the minimum bonding standards.
GROOMING: All team members must maintain a neat, clean and well-groomed appearance (as outlined in the Employee handbook). 
OTHER: Applicants with additional language skills preferred.

Front Desk Agent

<h3>Job Description</h3>
Job Description
Monday - Friday 3:30pm-6:00pm, with flexibility to cover 8am-6pm as needed
3101 Dixie Highway, Hamiliton, Ohio 
Best Point is seeking a Front Desk Assistant that is responsible for greeting visitors at the front door and directing them to the appropriate person or department. Additionally, this position will assist with basic clerical duties such as typing letters, managing phone calls, and handling deliveries.
Primary Responsibilities:
<ul>
<li>Greet and welcome visitors as soon as they arrive.</li>
<li>Direct visitors to the appropriate person or department.</li>
<li>Provide basic and accurate information in-person and via phone/email.</li>
<li>Receive, sort, and distribute daily deliveries.</li>
<li>Assist with clerical duties such as typing letters, managing spreadsheets, and handling faxing and copying.</li>
<li>Maintain office security by following safety procedures and controlling access via the reception desk-Utilizing the visitor software to check in visitors and volunteers.</li>
<li>Generating visitor badges</li>
<li>Perform other clerical receptionist duties such as filing, photocopying, and faxing.</li>
</ul>
Minimum Education, Experience and Other Skill Requirements:
<ul>
<li>Proven work experience as a receptionist, front office representative, or similar role.</li>
<li>Proficiency in Microsoft Office Suite.</li>
<li>Hands-on experience with office equipment (e.g., copiers, printers, and scanners).</li>
<li>Professional attitude and appearance.</li>
<li>Solid written and verbal communication skills.</li>
<li>Ability to be resourceful and proactive when issues arise.</li>
<li>Excellent organizational skills.</li>
<li>Customer service attitude.</li>
<li>High school diploma</li>
</ul>
 
Our Culture:
 Best Point Education &amp; Behavioral Health is Greater Cincinnati’s most prolific non-profit specializing in education, behavioral and therapeutic health services and autism services for vulnerable, at-risk youth, their families, and caregivers.
Best Point Education &amp; Behavioral Health is proud to embrace our ideals of an equal opportunity workplace by actions as well as our words. We lead our community with respect and tolerance, internally and externally, and we expect our employees to embrace this ideal and express it in their day-to-day interactions.
All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against, based on age, race, gender, color, religion, national origin, sexual orientation, gender identity, veteran status, disability or any other protected category.

Part Time Front Desk Assistant - Butler County Campus

<h3>Job Description</h3>
Job Description
FIDELITY HOTEL is hiring for a FRONT DESK AGENT
Fidelity Hotel is an adaptive reuse project located at 1940 E. 6th Street in the historic 103-year-old Baker Building. Fidelity Hotel has 97 guest rooms &amp; suites, each with tailored amenities, custom-designed furniture, and thoughtfully curated art. The property features a full-service restaurant, bar, event &amp; meeting spaces, and a private dining room. Fidelity Hotel is an homage to Cleveland’s long-standing ideals. Our unwavering dedication to the city's soul is expressed through the design, brand, art, amenities, and community programs - all carefully selected to be additive to and reflective of the innovation &amp; creativity that makes Cleveland so special.
What you'll do:
<ul>
<li>Greet all guests in close proximity and make each feel important by providing a genuine welcome</li>
<li>Be attentive to the entrance and aware of guests entering and exiting the building; ensure the atmosphere is warm and inviting and work areas are clean and organized</li>
<li>View reservations after arrival and create guest profiles that we can utilize to enhance their experience</li>
<li>Check guests in and out of the hotel in a confident, professional, and personalized manner</li>
<li>Take hotel reservations accurately and efficiently and ensure calls are answered in a timely and courteous manner</li>
<li>Maintain an accurate log of guest calls for assistance or feedback, and ensure completion of all items</li>
<li>Open, secure, and balance out shift banks to include the verification of all cash, credit card, and room charge transactions during all shifts</li>
<li>Maintain accuracy with all accounting and billing procedures</li>
<li>Assist in the development of and implementation of special projects</li>
<li>Have a comprehensive knowledge of hotel availability and current rates and/or special events (which may have an impact on occupancy and availability)</li>
<li>Possess fluent knowledge of local restaurants, special events, city attractions, amenities, and directions.</li>
<li>Ensure immediate response is given to guest comments and concerns; inform immediate supervisor and apply corrective measures when necessary</li>
</ul>
Who you are: 
<ul>
<li>You have a High school diploma or general education degree (GED).</li>
<li>6+ months of related experience in a hospitality, service, or retail role preferred.</li>
<li>You can navigate, operate, and troubleshoot computer systems and software applications.</li>
<li>You can develop and maintain professional relationships and speak effectively after guests and groups of co-workers.</li>
<li>You have effective time management and organizational skills; can prioritize and organize work assignments and follow through as necessary to receive expected results.</li>
<li>You have a strong work ethic and the ability to work autonomously.</li>
</ul>
BENEFITS
We are proud to offer competitive wages and the following benefits for full-time employees:
<ul>
<li>Up to 3 weeks paid time off annually</li>
<li>50% off discount at most New Waterloo restaurants</li>
<li>Health, vision + dental benefits</li>
<li>401K matching</li>
<li>Paid holidays</li>
<li>Volunteer pay</li>
<li>Tuition reimbursement</li>
<li>Referral bonuses</li>
<li>Discounts at our shops, hotels + local partnerships</li>
</ul>
ABOUT NEW WATERLOO
New Waterloo is a community-centric independent hospitality company based in Austin, Texas. We use our platform to intentionally empower and get behind the choices of our people and communities - creating environments that sustain lasting social impact. Our team of hospitality experts provides the resources, talent, passion, and collaboration necessary to foster thoughtful places and thriving businesses.
New Waterloo is an equal-opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will be accepting applications on an ongoing basis until a candidate is selected for this role.

Part-Time Front Desk Agent

<h3>Job Description</h3>
Job Description
COMPETITIVE SALARY, MEDICAL BENEFITS, 401K WITH COMPANY MATCH, AND MORE!!!
Looking for an exciting, high paced new experience? The World Equestrian Center located in Wilmington, Ohio is currently seeking Room Attendant, to join our housekeeping team! Ideal candidates will have excellent organizational and time management skills. Our compensation package includes $15.75 hourly wage, health and wellness plans, 401k with match, dining and travel discounts. 
PRIMARY RESPONSIBILITIES:
<ul>
<li>Warmly greet all guests. </li>
<li>Ensure the safety of all guests and guests’ belongings. </li>
<li>Ensure cleanliness of cabins/homes according to daily assignment and standards. </li>
<li>Prepare/clean cabins/homes for all guests by removing all trash, changing all bed linens and bathroom items, cleaning and disinfecting bathroom area, replenishing guest room items, dusting common areas in room and vacuuming room as needed. </li>
<li>Clean assigned public areas. </li>
<li>Must have flexible availability in scheduling to include weekends and holidays. </li>
<li>Position requires bending, reaching, and kneeling to perform duties. </li>
<li>Other duties as assigned by Management. </li>
</ul>
 The World Equestrian Center is managed by Columbus Hospitality Management, a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities.
 We are proud to be a Drug Free Workplace/EOE. All applicants will be required to submit to a background check prior to employment.
Required Skills
<ul>
<li>Detail Oriented. </li>
<li>Communication Skills. </li>
<li>Organizational Ability. </li>
<li>Must be able to work well with others in a diverse working environment. </li>
</ul>
Required Experience
<ul>
<li>Previous hotel housekeeping experience is preferred. </li>
<li>Customer service experience preferred.</li>
</ul>

Room Attendant

<h3>Job Description</h3>
Job Description
M/I Homes has been building new homes of outstanding quality and superior design for more than 40 years. Founded in 1976 by Irving and Melvin Schottenstein and guided by Irving’s drive to always “treat the customer right,” we have fulfilled the dreams of over 140,000 homeowners and grown to become one of the nation’s leading homebuilders. M/I Homes started as a family business and grew into a national leader in a single generation with divisions in 17 markets, including Austin, Charlotte, Chicago, Cincinnati, Columbus, Dallas, Detroit, Ft. Myers/Naples, Houston, Indianapolis, Minneapolis, Nashville, Orlando, Raleigh, San Antonio, Sarasota, and Tampa.
Job Summary
Performs inspections and repairs for completed homes in accordance with product and Company warranties and policies to ensure customer satisfaction.
Duties and Responsibilities
<ul>
<li>Performs Post Closing Customer Visits (PCCV) and any other inspections as per departmental and Company standards. </li>
<li>May complete work orders required to meet customer needs; provides problem solving on-site.</li>
<li>Contacts and schedules appropriate subcontractors to perform work as required.</li>
<li>Initiates service work orders, sets appointments with subcontractors, monitors progress and quality of work, and keeps customers apprised of work order status. </li>
<li>Directs and supervises subcontractors to improve efficiency and workflow.</li>
<li>Maintains service vehicle inventories including appropriate materials and equipment.</li>
<li>Participates in departmental meetings to discuss service issues, work schedules, enhance job quality and performance, and increase workflow efficiency.</li>
<li>Assist in special projects as requested and perform additional duties as required.</li>
</ul>
Requirements
Minimum Education/Experience
High school graduate with basic academic and practical skills gained through school curriculum combined with one to five years of related work experience and/or training; related supervisory experience; good knowledge of home building industry preferred within scope of customer service requirements and construction processes.
Skills 
<ul>
<li>Proficient in using computers and various software applications</li>
<li>Written &amp; verbal communication</li>
<li>Customer Service</li>
</ul>
Work Conditions
<ul>
<li>Some exposure to undesirable environmental conditions with minimal health and safety risks. May at times require use of appropriate equipment and precautions.</li>
</ul>
<ul>
<li>Travel demands which require possession of a valid driver’s license and a good driving record to comply with Company-issued vehicle policies.</li>
</ul>
Benefits
M/I Homes offers a comprehensive benefits package, including medical, dental, vision, paid time off and paid holidays, paid parental leave, traditional and Roth 401(k) options, profit sharing plan, employee stock purchase plan, employee home purchase plan and more.
We are committed to attracting, developing, and retaining diverse talent that reflects the customers we serve and the communities where we live and work.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
#IND123

Residential Construction Service Manager

<h3>Job Description</h3>
Job DescriptionDescription:
 
New Shaker Location, Opening August 2025!
 
Backed by Callaway Golf and Danny Meyer’s Enlightened Hospitality Investments, Five Iron blends world-class technology with hospitality-driven service across its sports bars, restaurants, and entertainment venues. With 35 locations open and more than 50 in the pipeline worldwide, the brand is expanding its reach while remaining rooted in innovation, inclusivity, and community connection. 
 
As we expand, we are looking for team-oriented employees who help continue our most important tradition; providing outstanding customer service.
 
We are seeking a Host. This individual will oversee all aspects of the front desk and will report directly to the General Manager.
 
Responsibilities include the following:
 
<ul>
<li>Welcome guests to the venue with a smile and positive 5i attitude</li>
<li>Provide accurate wait times and monitor waiting lists</li>
<li>Manage reservations in MindBody, our booking software</li>
<li>Escort customers to assigned simulator or bar areas</li>
<li>Provide information on specials as well as memberships and league information</li>
<li>Acknowledge customers upon their departure</li>
<li>Coordinate with wait staff about available simulator options</li>
<li>Maintain a clean reception area</li>
<li>Answer incoming calls and address customers’ inquiries</li>
<li>Assist other staff as needed</li>
</ul>
 
Required Qualifications:
<ul>
<li>Golf, server, and/or hospitality experience encouraged but NOT required</li>
<li>Experience in managing reservations</li>
<li>Demonstrable customer-service skills</li>
<li>Excellent communication skills both on the phone and in-person</li>
<li>Strong organizational skills with the ability to monitor all simulators and bar area</li>
<li>Availability to work various shifts as needed</li>
</ul>
Benefits:
<ul>
<li>Health, Dental, and Vision insurance*</li>
<li>Long and Short Term Disability*</li>
<li>Accident and Critical Illness Insurance*</li>
<li>401K *</li>
<li>Meals while working are included for free</li>
<li>**Benefits only apply to Full-Time Employees**</li>
</ul>
Pay: $8/hr+tips
Job Type: Non-exempt, part time
Hours: Nights and weekends required
 
Five Iron Golf is committed to celebrating diversity and creating an inclusive environment for employees of all backgrounds. Five Iron Golf provides Equal Employment Opportunity to everyone and complies with all applicable Federal, State and Local laws governing nondiscrimination in all locations. Five Iron Golf will consider all requests for reasonable accommodations as required.
Requirements:

Host

<h3>Job Description</h3>
Job Description
Position Summary:
Responsible for all check in and check out functions of medical imaging department, answering phones, scheduling and pre-certifications.
May work at Anderson, Erlanger, Montgomery, Summit, West Chester and Western Hills. Some evening shifts.
Position Responsibilities/Standards:

 General
<ul>
<li>Attend department, clinic or company meetings as required</li>
<li>Demonstrate sound judgment by taking appropriate actions regarding questionable findings or concerns</li>
<li>Consistently work in a positive and cooperative manner with fellow staff members.</li>
<li>Consistently demonstrate ability to respond to changing situations in a flexible manner in order to meet current needs, such as reprioritizing work as necessary.</li>
<li>Consistently demonstrate attention to detail in documentation, recording and patient information.</li>
<li>Demonstrate knowledge and understanding of all company policies and procedures.</li>
<li>Adheres to established facility safety requirements and procedures to ensure a safe working environment. Identifies potentially unsafe situations and notifies supervisor</li>
</ul>
Specific Duties
<ul>
<li>Answers phones in three rings</li>
<li>Schedules MRI and follow up MRI appointments with ordering physician</li>
<li>Obtain referring and/or ordering physician information, which is to include Rx.</li>
<li>Interview patient obtaining data required for complete registration.</li>
<li>Complete all fields in information system required for scheduling.</li>
<li>Create patient charts</li>
<li>Bring patients back and prepare patients for exams, including appropriate attire</li>
<li>Pre-certify MRI scans.</li>
<li>Verify insurance coverage &amp; notify patients of amounts due.</li>
<li>Communicate with MD’s, radiologists, and technologists.</li>
<li>Fax requested information and final reports to various sources-ordering physician, billing department.</li>
<li>Coding and charge entry of daily services.</li>
<li>Reconcile encounter totals with daily procedure amount.</li>
<li>Run daily procedure report, monthly reports</li>
<li>Review data for correctness</li>
<li>High level of detail and Multi-tasking required</li>
<li>Review MRI reports and file into chart</li>
<li>Resolve and respond to billing inquiries.</li>
<li>Deposits.</li>
<li>Filing.</li>
<li>Stock front office supplies/order supplies</li>
<li>Saturday rotation required.</li>
<li>Must travel to other locations as needed</li>
</ul>
Education/Experience Required:
<ul>
<li>Must be High School graduate or GED equivalent.</li>
</ul>
Physical Requirements:
Physical requirements for the position include the ability to frequently hear and communicate orally, see up close and at a distance, read and comprehend, stand, sit, walk, reach, handle, and/or feel objects. Must be able to climb, pull, push and kneel. Maximum unassisted lift = 25 lbs. Average lift less than 10 lbs.

MRI FRONT DESK FLOAT

<h3>Job Description</h3>
Job Description
About the Front of House:
Our Front of House Team is made up of Servers, Bartenders, Hosts and To-Go Servers all working together creating extraordinary experiences for the guests from the moment they arrive through our doors until the moment they walk out of our doors. Front of House Team Members at Firebirds are focused on making the guests feel welcomed and important with first class service, handcrafted cocktails, and genuine hospitality. 
What you can expect from us:
Our team members are the most important stakeholder here at Firebirds Wood Fired Grill and such an important part of our brand. We ensure that our front of house team members receive extensive training and development, are continuously set up for success, and feel welcomed in our Firebirds family! Never worked in a restaurant after but have a passion for learning more? It will be our pleasure to start you in a role where you can train and develop skillsets to become a hospitality expert! 
What we expect of you: 
<ul>
<li>Fast, efficient and able to produce a quality product in a timely manner</li>
<li>Equipped with proper hygiene and uniform standards</li>
<li>Practices good safety habits when using equipment and handling food</li>
<li>Be Neat, Clean, and Organized</li>
<li>Completes closing &amp; weekly cleaning checklists</li>
<li>Comfortable working with a team in a fast-paced kitchen environment</li>
</ul>
What’s in it for you: 
<ul>
<li>Flexible schedules! Time-off on holidays— closed on Christmas and Thanksgiving Day; early closure on Christmas Eve!</li>
<li>Competitive hourly wage</li>
<li>New store openings— we are growing and with growth comes opportunities for advancement! </li>
<li>Extensive training and development— we focus on building your knowledge during training and it doesn't stop there--continued education is a focus to make sure our team members are experts in their positions. </li>
<li>Benefits for eligible team members—medical and paid time-off!</li>
<li>Team member motivation— discounted meals, exhilarating contests, and thrilling prizes! </li>
</ul>
Qualifications: 
<ul>
<li>Excellent written and oral communication skills</li>
<li>Ability to perform simple mathematical calculations</li>
<li>Ability to work on your feet for 8 hours or more a day </li>
<li>Ability to bend, kneel, and lift items frequently weighing up to 25 pounds</li>
<li>Ability to be patient and have a guest-oriented mindset</li>
<li>Ability to maintain positive working relationships with all team members</li>
<li>Attention to cleanliness and safety procedures</li>
<li>Must have reliable transportation</li>
<li>18+ age requirements for FOH positions</li>
</ul>
You may also apply in person at your local Firebirds Wood Fired Grill Monday through Friday between 2 pm and 4 pm!
Firebirds is an Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Front of House Team Member

<h3>Job Description</h3>
Job DescriptionJob Description 
Do you have a proven track record of success in hotel management with a desire to take your career to the next level? As a&nbsp;General Manager&nbsp;for&nbsp;Fairfield Inn &amp; Suites Suites by Marriott in Troy, OH&nbsp;you'll have the opportunity to apply what you know, strengthen your leadership skills, and much more.
The brand-new Fairifled Inn &amp; Suites Sidney is currently being constructed and scheduled to open in 2026. Hired in the pre-planning stages, you will be responsible for assembling a team of 15 team members. You will also assist the above property support with the initial setup and the ramp-up of hotel sales. This is a huge opportunity to lead an opening team!
We offer a competitive package of benefits and compensation, including Health, Dental, Vision, and a rewarding bonus structure.
Upon opening the hotel, as a General Manager you will:
<ul>
<li>Oversee all aspects of operations by exercising demonstrated knowledge and experience in all phases of hotel management, including sales and marketing, human resources, food and beverage, budget and forecast management, rooms, housekeeping and maintenance.</li>
<li>Provide the vision, leadership and strategy to inspire your associates to deliver exceptional service and drive financial success. You have a strong hotel management background and an obvious passion for the hospitality industry. Your passion for service is contagious and you are a natural coach that loves to build effective teams and inspires individuals to do their best.</li>
<li>Enable innovation and drive results. You execute successful sales and marketing campaigns, understand dynamic revenue management and can drive profit to the bottom line through strong financial controls.</li>
<li>Build a rapport with ownership. You partner closely with your owner and work to understand their priorities and exceed their expectations.</li>
</ul>
Commitment to Task:
<ul>
<li>Demonstrates dependability and shows a sense of urgency about getting results; willing to commit the hours it takes to get the job completed; takes responsibility for actions and achieves results; overcomes obstacles.</li>
</ul>
Communication Skills:
<ul>
<li>Presents ideas, concepts, and information effectively and clearly through the spoken word; actively listens; communicates comfortably with various audiences; responds effectively to questions.</li>
<li>You must be able to deal with difficult situations and people, while exhibiting a consistent level of professionalism. You will regularly use a computer and different software.</li>
</ul>
Flexibility:
<ul>
<li>Adapts and changes the course of action when appropriate; effectively transitions from task to task; deals well with unresolved situations, frequent change, delays, or unexpected events; maintains objectives amidst shifting priorities.</li>
</ul>
Initiative:
<ul>
<li>Takes action proactively; addresses issues or opportunities without supervision; focuses on desired results and accomplishments; demonstrates clear purpose, enthusiasm, and a "can-do" attitude.</li>
</ul>
Managing Execution:
<ul>
<li>Manages multiple projects and effectively prioritizes tasks, responsibilities, and goals; uses goals to guide actions and creates detailed action plans; organizes and schedules people and tasks; utilizes resources effectively to meet goals.</li>
</ul>
Teamwork:
<ul>
<li>Works cooperatively with others to accomplish business goals and objectives; asks others for their ideas and opinions; supports team's decisions; contributes to the team's efforts.</li>
</ul>
Qualifications:
<ul>
<li>Minimum of 2 years Hotel Management Experience (Marriott experience preferred, but not required).</li>
<li>Experience with Fosse Property Management System Experience preferred.</li>
<li>Proven record of independent, self-motivated work habits.</li>
<li>Ensuring customer satisfaction.</li>
<li>Execute reporting in a timely and accurate manner.</li>
<li>Ability to focus on the big picture as well as individual results.</li>
<li>Possess the ability to maximize hotel revenue through defined market segmentation.</li>
<li>History of superior controls and financial performance.</li>
<li>Excellent relationship-building skills.</li>
<li>Ability to develop an understanding of concepts, practices and pre-established guidelines and procedures.</li>
<li>Maintain active and visible position in the local community and industry.</li>
</ul>
Pay:
<ul>
<li>$65,000.00 - $75,000.00 per year</li>
</ul>
Benefits:
<ul>
<li>Dental insurance</li>
<li>Employee discount</li>
<li>Health insurance</li>
<li>Paid time off</li>
<li>Paid training</li>
<li>Vision insurance</li>
</ul>
Schedule:
<ul>
<li>Monday to Friday</li>
<li>Weekends as needed</li>
</ul>
Qualifications 
Qualifications:
<ul>
<li>Minimum of 2 years Hotel Management Experience (Marriott experience preferred, but not required).</li>
<li>Experience with Fosse Property Management System Experience preferred.</li>
<li>Proven record of independent, self-motivated work habits.</li>
<li>Ensuring customer satisfaction.</li>
<li>Execute reporting in a timely and accurate manner.</li>
<li>Ability to focus on the big picture as well as individual results.</li>
<li>Possess the ability to maximize hotel revenue through defined market segmentation.</li>
<li>History of superior controls and financial performance.</li>
<li>Excellent relationship-building skills.</li>
<li>Ability to develop an understanding of concepts, practices and pre-established guidelines and procedures.</li>
<li>Maintain active and visible position in the local community and industry.</li>
</ul>
 Additional Information 
WHAT WE CAN OFFER YOU:
<ul>
<li>Dental insurance</li>
<li>Employee discount</li>
<li>Flexible schedule</li>
<li>Health insurance</li>
<li>Vision insurance</li>
<li>Choice Hotels, Marriott, Hilton, and IHG Hotel Discounts</li>
</ul>
Schedule:
<ul>
<li>8 hour shift</li>
<li>On call</li>
<li>Rotating weekends</li>
</ul>

528 Travel & Tourism Jobs