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<h3>Job Description</h3>
Job DescriptionJob Summary: The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous, and efficient service to all guests.
Benefits
<ul>
<li>PTO</li>
<li>Competitive Pay</li>
<li>401(k) Retirement Savings Plan</li>
<li>Medical, Dental, Eye, Life, Disability Insurance with qualifying hours.</li>
<li>Hotel Room Discounts</li>
<li>Ongoing Training and Career Development</li>
</ul>
Responsibilities&nbsp;
<ul>
<li>Load housekeeping carts with all necessary supplies&nbsp;</li>
<li>Strip all beds in checked-out rooms and drop all dirty linens to the laundry before any cleaning is done&nbsp;&nbsp;</li>
<li>Obtain executive housekeeper’s signature on his/her work assignment sheet&nbsp;</li>
<li>Vacuum, sweep, dust, and clean rooms to hotel standards</li>
<li>Inspect room for safety hazards &amp; for the operating conditions of equipment&nbsp; • Check for damaged linens&nbsp;</li>
<li>Report lost and found articles and maintenance problems to a supervisor&nbsp;&nbsp;</li>
<li>Prepare rooms for guest arrivals and respond to special guest requests&nbsp;</li>
<li>Record room status on work assignment sheets&nbsp;</li>
<li>Other duties as assigned&nbsp;&nbsp;</li>
</ul>
Qualifications
<ul>
<li>Previous housekeeping experience preferred</li>
<li>Attention to detail&nbsp;</li>
<li>Previous customer service experience</li>
<li>Ability and flexibility to work weekends and holidays is a must.</li>
</ul>
About Us:&nbsp;At Regency Hotel Management, hospitality is who we are—and what we do best.&nbsp;Since 1965, we've been leaders in driving maximum profit while creating asset value for clients. Our team of hotel management experts provides thoughtful, hands-on guidance inspired by years of professional experience. Our teams across our multiple locations are always growing, and we're looking for motivated individuals to join us!&nbsp;We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Hotel Room Attendant

<h3>Job Description</h3>
Job Description
DOUBLETREE BY HILTON AKRON/FAIRLAWN - Now Hiring - FRONT OFFICE SUPERVISOR
Job Summary:
The Front Office Supervisor plays a pivotal role in ensuring a seamless guest experience at Doubletree. This position is responsible for supervising the front desk operations, which includes overseeing guest check-ins and check-outs, handling reservations, and addressing guest inquiries and concerns. The supervisor will also work closely with the Front Office Manager and other departments to ensure that all guest needs are met promptly and efficiently. By maintaining a welcoming and organized front office environment, the supervisor contributes significantly to the overall satisfaction and comfort of our guests. Ultimately, this role is essential in creating a positive first impression and fostering repeat business through exceptional service.
Must be available to work 1st and 2nd shift as needed, weekends, and holidays.
Minimum Qualifications:
<ul>
<li>High school diploma or equivalent.</li>
<li>Previous experience in a supervisory role in the hospitality industry.</li>
<li>Strong verbal and written communication skills.</li>
</ul>
Preferred Qualifications:
<ul>
<li>Associate's or Bachelor's degree in Hospitality Management or a related field.</li>
<li>Experience with Hilton computer software.</li>
<li>Bilingual abilities are a plus.</li>
</ul>
Responsibilities:
<ul>
<li>Greet and welcome guests upon arrival, ensuring a friendly and professional atmosphere.</li>
<li>Manage the check-in and check-out processes, including handling payments and reservations.</li>
<li>Respond to guest inquiries and resolve any issues or complaints in a timely manner.</li>
<li>Coordinate with housekeeping and maintenance teams to ensure rooms are ready for guests.</li>
<li>Maintain accurate records of guest information and transactions in the property management system.</li>
<li>Train front desk agents.</li>
</ul>
Skills:
The required skills for this role include strong communication and interpersonal abilities, which are essential for interacting with guests and addressing their needs effectively. Organizational skills are crucial for managing multiple tasks, such as coordinating check-ins and maintaining accurate records. Attention to detail is necessary to ensure that all guest information is processed correctly and that the front office runs smoothly. Preferred skills, such as familiarity with property management software, enhance efficiency in handling reservations and guest data. Additionally, bilingual abilities can improve guest interactions, making the experience more inclusive and welcoming.
Other:
Applicants with additional language skills preferred.
EEO
*Background Check Required*
Benefits
<ul>
<li>All Employees are eligible for a Complimentary Meal when working 4 or more hours and may receive Discounted Hotel Rooms nationwide.</li>
</ul>
Additional Benefits May Include:
<ul>
<li>Health Insurance</li>
<li>Dental Insurance</li>
<li>Vision Insurance</li>
<li>401(l) Matching Retirement Plan</li>
<li>Paid holidays</li>
<li>Vacation</li>
<li>Sick time</li>
<li>and more!</li>
</ul>

Guest Services Supervisor

<h3>Job Description</h3>
Job Description
HOLIDAY INN EXPRESS AKRON NW (Located across from Summit Mall), NOW HIRING Front Desk Agents
Summary Greet guests warmly, register and select room assignment, collect payment, assist with wake up call, dinner reservations, directions, etc. Answer telephones, communicate with other departments in the hotel to ensure great guest service. Check guest out of room and provide detailed invoice, offer assistance and a fond farewell. Shifts are generally 7:00am-3:00pm and 3:00pm-11:00pm. Some hotels vary. Skills/Requirements • Prior customer service required. Prior computer and register experience helpful.• Ability to resolve problems professionally• Ability to multi-task; manage in person contact and incoming phone calls• Genuine enjoyment in helping others• Excellent verbal and nonverbal skills; smile• Must be available weekends and holidays 
Benefits
• All Employees are eligible for a Complimentary Meal when working 4 or more hours and may receive Discounted Hotel Rooms.
Additional Benefits May Include:
<ul>
<li>Health Insurance</li>
<li>Dental Insurance</li>
<li>Vision Insurance</li>
<li>401(l) Matching Retirement Plan</li>
<li>Paid holidays</li>
<li>Vacation</li>
<li>Sick time</li>
<li>and more!</li>
</ul>

Guest Service Agent - Front Desk

<h3>Job Description</h3>
Job Description
MERIDIAN at GRANDVIEW
Saturday-Wednesday 3:00pm-11:00pm 
 
The Concierge is responsible for representing the company and making a lasting first impression for all residents and guest. Provide professional knowledge and possess an enthusiastic attitude. Must establish an excellent level of service required to provide all residents and their guests with an exceptional experience. 
Essential Duties and Responsibilities include the following. Other duties may be assigned.
<ul>
<li>Providing prompt, friendly and courteous service to residents and guests. </li>
<li>Responds to all guest/visitor inquiries and resolves service discrepancies accordingly. </li>
<li>Displays a professional posture and post in designated area of main lobby. </li>
<li>Maintains an aggressive awareness of the main lobby and looks for opportunities to initiate service. </li>
<li>Assist resident with packages and greets residents and guests upon arrival. </li>
<li>Must be able to respond to resident concerns and bring concerns to management’s attention. </li>
<li>Responsible for securing common areas each evening, such as-, clubroom and business center and locking the pool gate. </li>
</ul>
 Special Skills Required
<ul>
<li>Strong interpersonal skills and a "guest first" mentality</li>
<li>Demonstrated ability to communicate with residents, guests and colleagues with diplomacy and tact</li>
<li>Ability to successfully interact with people</li>
<li>Good organizational skills</li>
<li>Excellent verbal and written communication skills </li>
<li>High degree of professionalism</li>
<li>Strong customer service/satisfaction philosophy</li>
<li>Polished and professional image/appearance.</li>
</ul>
Requirements
<ul>
<li>High School diploma or general education degree (GED), college degree highly preferred</li>
<li>Prior Hotel/Hospitality Industry experience at a Luxury property highly preferred </li>
<li>Must possess excellent problem solving and time management skills</li>
<li>Proficient with use of technology in the workplace. </li>
<li>Able to work a flexible schedule, including weekends, holidays and evenings </li>
</ul>
Competencies 
To perform the job successfully, an individual should demonstrate the following competencies:
Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to requests for service and assistance.
Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions.
Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Able to read and interpret written information.
Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position.
Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions .
Attendance/Punctuality - Is consistently at work and on time.
Dependability - Takes responsibility for own actions.
Education and/or Experience 
High school diploma or general education degree (GED); or one to two years related experience and/or training in Hospitality/Hotel industry. College degree highly preferred. 
Language Skills 
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence and to speak effectively before 
Computer Skills 
To perform this job successfully, an individual should have knowledge of Internet software, ability to operate office machinery. .
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this position, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; climb or balance and talk or hear. The employee is frequently required to stand; walk; sit and stoop, kneel, or crouch. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. 
Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is occasionally exposed to outside weather conditions. 
Benefits: Competitive Benefits to include Health, Dental, Life, 401K, Employees Assistance Program, Long Term Disability, Vacation and Sick Leave.

Concierge (Columbus, Ohio)

<h3>Job Description</h3>
Job Description
DOUBLETREE BY HILTON AKRON/FAIRLAWN (Located across from Summit Mall) NOW HIRING Front Desk Agents 
Summary
Greet guests warmly, register and select room assignment, collect payment, assist with wake up call, dinner reservations, directions, etc. Answer telephones, communicate with other departments in the hotel to ensure great guest service. Check guest out of room and provide detailed invoice, offer assistance and a fond farewell. Shifts are generally 7:00am-3:00pm and 3:00pm-11:00pm. Some hotels vary. Skills/Requirements • Prior customer service required. Prior computer experience helpful.• Ability to resolve problems professionally• Ability to multi-task; manage in person contact and incoming phone calls• Genuine enjoyment in helping others• Excellent verbal and nonverbal skills; smile
• Must be available weekends and holidays
• Availability to work both 1st and 2nd shift (6:45 am - 3:00 pm &amp; 2:45 pm - 11:00 pm)
 Benefits• All Employees are eligible for a Complimentary Meal when working 4 or more hours and may receive Discounted Hotel Rooms nationwide.
 
Additional Benefits May Include:
<ul>
<li>Health Insurance</li>
<li>Dental Insurance</li>
<li>Vision Insurance</li>
<li>401(l) Matching Retirement Plan</li>
<li>Paid holidays</li>
<li>Vacation</li>
<li>Sick time</li>
<li>and more!</li>
</ul>

<h3>Job Description</h3>
Job DescriptionBenefits/Perks 
<ul>
<li>Flexible Scheduling</li>
<li>Career Advancement Opportunities</li>
<li>Competitive Compensation</li>
</ul>
Job Summary We are looking for a customer-focused Guest Service Supervisor to join our team! As the Guest Service Supervisor, you will greet customers as they arrive, assist them with checking in and out, and handle front desk operations. You will also ensure that the front desk staff you supervise provide guests with exceptional customer service and a positive experience with our hotel. The ideal candidate has previous hospitality experience, a knack for building rapport with guests, and a passion for providing exceptional customer service. Responsibilities: 
<ul>
<li>Supervise front desk staff</li>
<li>Respond to guest concerns and resolve them appropriately</li>
<li>Coordinate with other departments within the hotel to ensure guest satisfaction</li>
<li>Anticipate the needs of guests and build rapport</li>
<li>Uphold the highest standards of cleanliness, sanitation, safety, and conduct</li>
<li>Maintain accurate records of registration and payment information</li>
</ul>
Qualifications: 
<ul>
<li>High school diploma/GED required</li>
<li>Familiarity with hospitality industry standards</li>
<li>Knowledge of front desk operations and procedures</li>
<li>Proficient in English; knowledge of other languages is a plus</li>
<li>Ability to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations</li>
<li>Ability to demonstrate genuine care for customers and employees</li>
<li>Ability to work in a fast-paced environment</li>
</ul>

Guest Service Supervisor

<h3>Job Description</h3>
Job DescriptionBenefits/Perks 
<ul>
<li>Competitive wages</li>
<li>Career Growth Opportunities</li>
<li>Fun and Energetic Environment</li>
</ul>
Job Summary We are seeking a positive, friendly, and experienced Hotel Manager to organize and oversee daily operations of our facilities. As the Hotel Manager, you will provide strategic direction for the company and supervise the activities of our diverse workforce. The Hotel Manager will be involved in every aspect of the hotel operations, from dealing with customer complaints to strategizing and preparing reports. The Hotel Manager must possess excellent communication skills and remain focused on ensuring both positive customer experiences and positive team/employee experiences. The ideal candidate is a team player as well as an effective leader, capable of leading by example and fostering a climate of cooperation and teamwork. Responsibilities 
<ul>
<li>Oversee the work of all employees and set clear objectives</li>
<li>Hire qualified personnel according to standards set forth by the company</li>
<li>Organize and coordinate operations and allocate responsibilities to ensure maximum efficiency</li>
<li>Manage budgets and expenses, analyze and report on financial information</li>
<li>Develop and implement a strong marketing strategy to promote the hotels services</li>
<li>Communicate with customers when appropriate</li>
<li>Resolve issues that arise with maintenance, equipment, and renovations</li>
<li>Collaborate with outside entities including suppliers, vendors, event planners, and travel agencies</li>
<li>Conduct regular inspections of the facility and uphold strict compliance with health and safety standards</li>
</ul>
Qualifications 
<ul>
<li>Proven experience as a Hotel Manager is preferred</li>
<li>Familiarity with hospitality industry standards</li>
<li>Proficiency in English; knowledge of additional languages is a plus</li>
<li>Well-versed in hotel management best practices and relevant laws/guidelines</li>
<li>Ability to resolve issues with a customer-focused orientation</li>
<li>An outgoing personality</li>
<li>Excellent communication skills</li>
<li>Strong organizational and time-management skills</li>
<li>Bachelors degree in Hospitality Management, Business Administration, or relevant field is preferred</li>
</ul>

Hotel Manager

<h3>Job Description</h3>
Job Description
 Who You Are: Embark on a serene journey as a Beauty Host with L’Occitane. &nbsp;Where your expertise will not only enhance the physical beauty of our customers but also engage their senses in a tranquil experience. We are seeking an individual passionate about creating a sensory oasis within our beauty space. You will choreograph an experience that lingers in the memory of everyone entering our iconic yellow doors. The Fundamentals of What You’ll Do:
<ul>
<li>Be the Host: Greet every guest as if they were a cherished guest in your home, extending warm hospitality and offering a sensorial experience that fosters genuine connections. </li>
<li>Prioritize Guest Experience: &nbsp;Anticipate the needs of your guests and strive to exceed their expectations.</li>
<li>Keep an Open Mind: Welcome feedback openly, presume positive intentions, and maintain a growth-oriented mindset.&nbsp; </li>
<li>Let Success Drive You: Support &amp; assist with all store operations, policies, and procedures, you are encouraged to take the initiative by solving problems and putting the customers’ needs first.</li>
<li>Foster a Team Culture: Offer direction, mentorship, and encouragement to your colleagues cultivating a team culture that is both positive and inclusive.</li>
<li>Communicate with Care:&nbsp; &nbsp;Collaborate and be varied with communication styles as well as individual personalities within the team.&nbsp;</li>
</ul>
 We value hearing from individuals who possess: 
<ul>
<li>Strong communication skills and creative problem-solving ability.</li>
<li>Entrepreneurial attitude with a background in a sales-driven environment</li>
<li>Mindset focused on customer satisfaction (internal and external customers)</li>
<li>Interest in skincare, body care and fragrance is beneficial. </li>
<li>Adaptability and flexibility are recommended</li>
<li>Basic Technology Skills&nbsp; </li>
</ul>
 We welcome talent with diverse experiences, ideas, and skills. We value your mindset over skills, skills are trainable. We are committed to the Planet. We contribute to the company's waste reduction targets through their support of related in-store initiatives, such as our in-store recycling program, following inventory management guidelines to reduce product waste, and eliminating the purchase of single-use plastics, as well as by promoting our refill products to heat targets. &nbsp;
All Applicants:
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Beauty Host - Part Time - Beachwood Mall

<h3>Job Description</h3>
Job DescriptionMBS is hiring a Front Desk Receptionist in Mason, OH. This position is full-time, temp to hire opportunity.FULL JOB DESCRIPTIONPRINCIPAL DUTIES &amp; RESPONSIBILITIES
<ul>
<li>Answer switchboard and our calls and route to the appropriate contact.</li>
<li>Great and assist corporate visitors, including customers, vendors, and contractors.</li>
<li>Schedule marketing, project, and training rooms based on class or meeting size.</li>
<li>Issue visitor, contractor, and vendor identification badges and maintain digital sign-in records.</li>
<li>Schedule pool cars for employee use and log vehicle usage and maintenance.</li>
<li>Prepare welcome packets for new employees.</li>
<li>Order flowers for employees as appropriate.</li>
<li>Perform clerical and administrative duties as directed.</li>
<li>Monitor Service and Parts Support Outlook mailboxes and</li>
<li>Provide support to Phone Coordinators during high-volume periods.</li>
</ul>
REQUIREMENTS
<ul>
<li>To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.</li>
<li>Strong customer service and interpersonal skills.</li>
<li>Proficient in Microsoft Office Suite.</li>
<li>Effective verbal and written communication.</li>
<li>Punctual, dependable, and professional demeanor.</li>
<li>Ability to adapt to changing priorities and maintain a welcoming presence.</li>
<li>High school diploma or GED required.</li>
<li>Previous receptionist or switchboard experience is helpful</li>
<li>Ability to work in fast-paced environment.</li>
<li>Ability to move or lift up to 50+ lbs.</li>
<li>Ability to reach, grasp, hold, push, pull, bend, twist, squat, climb, kneel.</li>
<li>Ability to utilize hand/eye coordination.</li>
<li>Capability to stand for prolonged periods of time</li>
<li>Communication skills.</li>
</ul>
WHY MBS?
<ul>
<li>Weekly Pay</li>
<li>Exclusive Access Opportunities to V.I.P. Vault</li>
<li>Day 1 Benefits</li>
<li>Various Bonus Opportunities</li>
<li>Eligibility for Employee of the Month Rewards</li>
</ul>
ABOUT THE KABLE GROUPFor over 50 years, The Kable Group has been committed to connecting candidates looking for reliable work opportunities with companies in need of workforce solutions. We leverage our expertise in core industries to ensure that the needs of our clients and our candidates alike are satisfied. Whether it’s a professional position, skilled labor need, or an education opportunity, The Kable Group’s suite of solutions caters to finding the right fit, every time.At the Kable Group, we do not just accept diversity — we celebrate it, we support it, and we thrive on it. Read our full diversity statement here.This job description is not intended to be all-inclusive and the employee will also perform other reasonably related business duties as assigned by the immediate supervisor and other management as required.

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