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<h3>Job Description</h3>
Job Description
OBJECTIVE: 
Team Members are the initial contact between guests and Kids Empire. They are responsible for ensuring guest satisfaction and addressing any questions or comments that guests may have while present at Kids Empire. Team Member workers perform many tasks with the families and peers throughout the park to ensure the guests are having an excellent and safe time while at Kids Empire. 
ESSENTIAL JOB FUNCTIONS: 
<ul>
<li>Attending to customers as quick as possible, greeting them accordingly, and making them feel comfortable in the ambiance of the park. </li>
<li>Operating the check-in process by having guests sign the liability waiver, guest information such as address, name, email address, phone number by having guest utilize an IPAD. </li>
<li>Operates the front cash counter for receiving the exact bill amount from the guests, managing the cash flow by registering the amount transactions on a daily basis, taking payment from guests by cash or card (credit card / debit card), and providing exact change to the guest if the payment is made by cash.</li>
<li>Operating the billing transactions accurately by verifying the amount displayed on the POS. </li>
<li>Organizes the refrigerator with drinks, snacks, chips, and ice cream.</li>
<li>Checks snack inventory is sufficient and ensures communication with management to order snacks from specified vendors to replenish stock.</li>
<li>Walk the floor regularly to monitor there are no unsafe hazards present and guests are following the park attendance rules, regulations and guidelines.</li>
<li>Clean restrooms and all sanitize all park structures ie tables, chairs, playground structure.</li>
<li>Assist and participate in family events and ensure that events operate efficiently.</li>
<li>Other duties assigned. </li>
</ul>
PHYSICAL DEMANDS:
<ul>
<li>Stand, walk, bend, twist constantly</li>
<li>Frequent bilateral hand movements</li>
<li>Good finger dexterity</li>
<li>Must be able to work in noisy environments created by guests, such as children yelling and music.</li>
<li>Must be able to tolerate a hectic and busy work environment during scheduled hours.</li>
<li>Must be comfortable with heights and tight spaces. </li>
</ul>
 QUALIFICATIONS: 
<ul>
<li>Work weekends and holidays</li>
<li>Able to work with children.</li>
<li>Operate an iPad</li>
<li>Good communication skills, and customer service skills</li>
<li>Work independently</li>
<li>Read and write in English.</li>
</ul>

Park Team Member

<h3>Job Description</h3>
Job DescriptionBenefits: 
<ul>
<li>Employee discounts</li>
<li>Flexible schedule</li>
</ul>
 Role: Pet Resort Guest Service Representative Job Summary: As a Pet Resort Guest Service Representative at K9 Resorts of North Olmsted, you are the face of our company. Your primary goal is to provide every client and their dog with a wow experience, making them feel comfortable, confident, and like VIPs. You will uphold our mission and values, ensuring every interaction is a positive one. Pet Resort Guest Service Representative Responsibilities: 
<ul>
<li>Follow all operational procedures as outlined in the K9 Resorts Operations Manual.</li>
<li>Greet all customers entering the building.</li>
<li>Perform check-in/check-out and reservation procedures in the POS system.</li>
<li>Take custody of pets and ensure they are properly placed in the building.</li>
<li>Answer telephone inquiries.</li>
<li>Provide tours of the facility to potential customers when necessary.</li>
<li>Feed and medicate all dogs.</li>
<li>Provide personal playtimes for dogs when requested.</li>
<li>Perform body checks to identify pre-existing conditions and/or injuries.</li>
<li>Perform tasks as requested by management, including:
<ul>
<li>Sanitation of the lobby, boarding, and daycare accommodations.</li>
<li>Monitoring daycare.</li>
<li>Bathing dogs.</li>
</ul>
</li>
</ul>
Pet Resort Guest Service Representative Qualifications: 
<ul>
<li>Ability to lift at least 20 lbs.</li>
<li>High school diploma or equivalent required.</li>
<li>Some weekend and holiday hours are required.</li>
<li>Salesmanship personality and comfort.</li>
<li>Outgoing, positive, and enthusiastic personality.</li>
</ul>
Company Overview: K9 Resorts are internationally recognized, multi-award-winning pet care facilities. Rated the top pet care franchise in the nation by the International Boarding and Pet Care Services Association, we have consistently been recognized as #1 by major publications. As a family-owned and operated company experiencing exciting growth, we offer significant opportunities for advancement. We seek energetic, reliable team players who love dogs. At K9 Resorts, we pride ourselves on promoting from within, creating a family-like environment. If you're looking to start a career with potential for growth, join our nationally recognized, top-rated pet care facility. Apply now! We look forward to meeting you!

Pet Resort Guest Service Representative

<h3>Job Description</h3>
Job Description
FIDELITY HOTEL is hiring for a PUBLIC AREA ATTENDANT
Fidelity Hotel is an adaptive reuse project located at 1940 E. 6th Street in the historic 103-year-old Baker Building. Fidelity Hotel will have 97 guest rooms &amp; suites, each with tailored amenities, custom-designed furniture, and thoughtfully curated art. The property will feature a full-service restaurant, bar, event &amp; meeting spaces, and a private dining room. Fidelity Hotel is an homage to Cleveland’s long-standing ideals. Our unwavering dedication to the city's soul is expressed through the design, brand, art, amenities, and community programs - all carefully selected to be additive to and reflective of the innovation &amp; creativity that makes Cleveland so special.
What you'll do:
<ul>
<li>Adhere to all standards of operations, policies and procedures, manuals, training material, memos, and verbal instruction</li>
<li>Maintain the highest level of cleanliness for all hotel public areas including public restrooms, lobby, fitness center, pool area, and guest corridors as applicable</li>
<li>Replenish public area guest amenities on a regular basis including toilet paper, hand towels, hand soap, etc.</li>
<li>Remove linen and trash from all vacated guest rooms proper to room attendant service</li>
<li>Complete any guest requests in a timely fashion</li>
<li>Maintain guest corridor and back of house cleanliness throughout the shift</li>
<li>Report and correct any deficiencies noted in guest rooms or public areas to the appropriate individuals</li>
<li>Assist in the timely completion of all projects including mattress rotation, window washing, deep cleanings, etc.</li>
<li>Possess knowledge of all guest services and amenities</li>
<li>Greet all guests in close proximity and make each feel important by providing a genuine welcome</li>
<li>Ensure immediate response is given to guest comments and concerns; inform immediate supervisor and apply corrective measures when necessary</li>
<li>Maintain a high level of cleanliness, sanitation, and safety in the work area</li>
</ul>
Who you are: 
<ul>
<li>You have a high school diploma or general education degree preferred.</li>
<li>Previous guest service and/or housekeeping experience preferred.</li>
<li>You can interpret standard operating procedures, safety, and sanitation instructions.</li>
</ul>
BENEFITS
We are proud to offer competitive wages and the following benefits for full-time employees:
<ul>
<li>Up to 3 weeks paid time off annually</li>
<li>50% off discount at most New Waterloo restaurants</li>
<li>Health, vision + dental benefits</li>
<li>401K matching</li>
<li>Paid holidays</li>
<li>Volunteer pay</li>
<li>Tuition reimbursement</li>
<li>Referral bonuses</li>
<li>Discounts at our shops, hotels + local partnerships</li>
</ul>
ABOUT NEW WATERLOO
New Waterloo is a community-centric independent hospitality company based in Austin, Texas. We use our platform to intentionally empower and get behind the choices of our people and communities - creating environments that sustain lasting social impact. Our team of hospitality experts provides the resources, talent, passion, and collaboration necessary to foster thoughtful places and thriving businesses. 
New Waterloo is an equal-opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will be accepting applications on an ongoing basis until a candidate is selected for this role.

Public Area Attendant

<h3>Job Description</h3>
Job Description 
O'Charley's Restaurant + Bar is known for offering good food, good times and some of the most awesome job opportunities around.
 That's because working at O'Charley's puts you in the company of friends and professionals who genuinely enjoy working with one another. In fact, O'Charley's is recognized as best in class by People Report and Chain Leader magazine for our team member referral program.
Full Time &amp; Part Time Opportunities Available For:
Guest Assistant ( Host / Hostess )
 At O'Charley's we're always looking for great team members to show A Passion to Serve.
 We offer flexible work schedules, a great work environment, excellent opportunities for advancement along with the following benefits:
<ul>
<li>Get Paid Quicker - We pay our team members weekly</li>
<li>Growth Opportunities - Approximately 50 percent of our management team started out as hourly team members.</li>
<li>Better quality of life - no late night bar hours!</li>
<li>Paid Time Off - Earn vacation based upon company policy</li>
<li>Discounts - 25% discount on food and non-alcoholic beverages for team members to enjoy with their family and friends outside of their work shift</li>
<li>Healthcare Coverage - Restaurant hourly team members may become eligible for health and welfare plans the first of the month following an ACA measurement period in which average hours worked per week is 30 or greater.</li>
<li>Retirement Savings Plan - After 1 year of employment you are eligible to participate in the company’s 401(k) plan upon reaching 21 years of age.</li>
</ul>
OUR TEAM BRINGS A LOT TO THE TABLE!
 O’Charley’s Restaurant + Bar is an equal opportunity / e-verify employer.
Ocharleys is a full service, casual dining restaurant chain with team member opportunities available throughout the US. At ocharley we offer great full time and part time restaurant front of house jobs for Hosts or Hostesses. You will focus on guest seating or greeting or reception / reservations duties in which you will be expected to provide great customer service.

Guest Assistants (Host / Hostesses)

<h3>Job Description</h3>
Job Description
Job Title:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Room Attendant
Reports To:&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp; Head Housekeeper
FLSA Status: &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Non-Exempt 
Summary:&nbsp;&nbsp; &nbsp;The Room Attendant is responsible for ensuring the guest rooms are completely serviced at hotel standards for future guests.&nbsp; This includes clean rooms and washed linens on a daily basis to ensure guest satisfaction.&nbsp; 
Essential Duties and Responsibilities:
<ul>
<li>Services guest rooms in 26 minutes or less according to the hotel standards</li>
<li>Cleans floors, walls, and all other surfaces using specified chemicals and equipment and specified</li>
<li>Washes linens, makes beds and re arranges furniture; daily.</li>
<li>Operates the vacuum in all guest rooms that are cleaned </li>
<li>Dusts and cleans all furniture and fixtures </li>
<li>Records room status on daily room attendant sheet</li>
<li>Ensures guest supplies are maintained </li>
<li>Empties and cleans all garbage cans</li>
<li>Cleans and maintains all equipment and products</li>
<li>Report any items in need of repair or replacement to the Head House Keeper</li>
<li>Cleans and inspects public spaces daily&nbsp;</li>
<li>Maintains an accurate inventory of linen, terry, room supplies, and cleaning supplies </li>
<li>Effectively communicates the status of rooms to the front desk staff</li>
<li>Ensures carts are clean, organized, and restocked for the next day</li>
<li>Completes laundry shifts as needed</li>
<li>Performs all other duties as may be assigned </li>
</ul>
Competencies:
<ul>
<li>Customer Service - Manages difficult or emotional client and employee situations; Responds promptly to client and employee needs; Solicits client feedback to improve service; Responds to requests for service and assistance; Meet commitments.</li>
<li>Safety - The employee is safety conscious about the work&nbsp;environment and equipment. The work area is free of debris to prevent trip and slip hazards. All products and equipment are stored in its proper location. All safety guards and other safety devices are in its proper location, are functional, and utilized effectively on a consistent basis. Standard operating procedures, safety work rules and good general manufacturing practices are followed on a daily basis.</li>
<li>Language Skills:&nbsp; Ability to read, analyze, and interpret documents.&nbsp; Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.&nbsp; Ability to interact clearly and effectively, in both written and oral communication, with supervisor, clients, staff, vendors, etc.</li>
<li>Problem Solving - Identifies and resolves problems in a timely manner; Develops alternative solutions; Uses reason even when dealing with emotional topics.</li>
<li>Professional - Approaches others in a tactful manner; Reacts well under pressure.</li>
<li>Time Management – Prioritizes work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Develops realistic action plans.</li>
</ul>
Education and/or Experience: High School Diploma (or GED or High School Equivalence Certificate) preferred.&nbsp; 
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to stand and walk.&nbsp; The employee must regularly lift, push, pull and/or move 50 pounds.&nbsp; The employee must be capable of bending, reaching, crouching and climbing.&nbsp;

Room Attendant - Part Time

<h3>Job Description</h3>
Job Description
 Are you brave enough to be a ghost tour guide? Ready to share incredible experiences in your city as you bewitch and enchant audiences? Then embrace the shadows and become our next ghost tour guide!&nbsp;
Our passion at US Ghost Adventures is enchanting storytelling. We specialize in dark, forgotten, and secret history. We are looking for creatives, history buffs, true crime junkies, and paranormal enthusiasts willing to dive deeper into the dark side of humanity. We thrive on igniting a sense of wonder in every guest on our ghost tours, and as a ghost tour guide you will weave enthralling stories as you lead tours down the ghastly streets of your city.
Ghost Tour Guide Pay &amp; Benefits:
<ul>
<li>$50 - $150 a day/night (including tips) - this depends on the number of tours given</li>
<li>TIPS!! These can range from $20 to over $100 for a 1-2 hour tour</li>
<li>Cash bonuses for good reviews</li>
<li>Free or discounted tours for you and close family/friends all over the country</li>
<li>Flexible schedules, fun part-time work, ability to earn tips in addition to pay</li>
<li>The chance to get to know your city and meet a lot of fun people from all over the country!</li>
</ul>
To learn more about our Ghost Tour Guide here is a short video: 
 Ghost Tour Guide Requirements
<ul>
<li>Qualified candidates should be skilled in public speaking</li>
<li>Applicants should reside near downtown (within 25 miles) and have reliable transportation</li>
<li>Applicants should be passionate about storytelling and history</li>
</ul>
US Ghost Adventures&nbsp;offers entertaining, historic, and authentic ghost tours of the United States' most haunted cities – over 100 cities and counting! We aim to deliver fun yet honest accounts of the hauntings that are so prevalent nationwide. While our stories are derived from historic research, a ghost tour wouldn’t be the same without the ghost stories from our guide network across the country. &nbsp;
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Tour Guide

<h3>Job Description</h3>
Job Description
Exciting opportunity available at Hyatt Place Sharonville Convention Center in Cincinnati, OH for a Front Office Manager position. Join our team to ensure smooth guest experiences by supervising daily front desk operations, leading a skilled team, and maintaining excellent customer service standards. Embrace our dynamic environment to nurture your passion for hospitality and showcase your leadership abilities. Advance your career at Hyatt Place Sharonville Convention Center.
Compensation:
$17 - $20 hourly
Responsibilities:
<ul>
<li>Oversee daily operations of the front office department to ensure smooth and efficient workflow.</li>
<li>Train, supervise, and support front desk staff to provide exceptional customer service to guests.</li>
<li>Develop and implement strategies to optimize hotel occupancy and room revenue.</li>
<li>Maintain accurate records of room inventory, reservations, and guest accounts.</li>
<li>Collaborate with other departments to coordinate guest services and resolve any issues or complaints in a timely manner.</li>
</ul>
Qualifications:
<ul>
<li>2+ years of experience in hotel front office operations.</li>
<li>Proficiency in Microsoft Office Suite.</li>
<li>Familiarity with Hyatt Systems (Opera, Colleague Advantage, etc.) is a bonus.</li>
<li>Strong communication and interpersonal skills.</li>
<li>Ability to lift up to 35 lbs.</li>
<li>US work authorization.</li>
</ul>
About Company 
Founded in 2005, Rolling Hills Hospitality operates 15 hotel properties with a central focus on exceeding the expectations of its guests. Rolling Hills Hospitality has positioned itself as one of the premier hotel development and management firms in the region by embodying high operational standards while achieving a simplicity that can be applied to any business model. Through our management agreements, we are responsible for hiring, training, and leading over 300 employees throughout the Ohio Valley. Rolling Hills Hospitality currently maintains upstanding relationships with the nation’s top hotel companies, including Marriott, Hilton, IHG, and Hyatt. Built on the principle of “if we take care of our employees, then our employees will take care of our guests,” our goal is to create a fun working environment for our employees so that we are positioned for growth and excitement for years to come.

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