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<h3>Job Description</h3>
Job DescriptionSalary: $13 - $14 
Front Desk agent basic job duties and required skills
 Required Tasks: According to Hotel Standards: 
 Guest Check-in &amp; Check-out PMS Operations Cash Handling &amp; Credit Card Transactions Switchboard Operation and Telephone Etiquette Front Office Emergency/Security Procedures Reservations-Guest Rooms and Meeting Rooms Assist with Administrative Duties as assigned by Management Keep Front Desk Area&amp; Lobby Neat &amp; Tidy and Clean Daily Minor Decision Making Take Group Reservations &amp; Set up Group Blocks Sales of Guest Rooms with New Arrivals and Phone Inquiries Follow All Policies &amp; Procedures as Outlined in the Employee Handbook Must be Neat, Clean &amp; Well-Groomed in Proper, Clean Uniform with Nametag Operate Laundry as Directed Maintain a Professional Attitude to all Guests, Associates &amp; Vendors Help in breakfast as and when required. Performs other duties as assigned by the management. 
Required Skills: Fluent Verbal &amp; Written Communication in Proper English (Spanish, if possible) Basic Math Hand Writing Computer Skills/Keyboard/Typing Skills Operate a 10 Key Calculator Hospitable, Civil Contact with the Public Ability to Work Independently, with Little to no Supervision Ability to Complete Multiple Tasks Simultaneously Night Audit/Basic Accounting Skills/Training

Front Desk Agent

<h3>Job Description</h3>
Job DescriptionJob description
Join Our Team! Weekend night shift position available at Comfort Suites, Wooster.
Are you a night owl looking for an exciting opportunity to join a dynamic team? Comfort Suites, Wooster is currently seeking for a dedicated individual to join us for weekend night shifts.
Position: Weekend Night Shift Team Member
Location: Comfort Suites, Wooster Ohio
Hours: Friday and Saturday nights - 11pm - 7am
Responsibilities:
~Greet guests upon arrival with a warm smile and friendly demeanor
~Assist guests with check in and check out procedures
~Respond promptly to guest inquiries and requests
~Maintain cleanliness and organization of the lobby and common areas
~Ensure security protocols are followed throughout the night
~Handle any guest concerns or emergencies with professionalism and efficiency
~Collaborate with other team members to ensure seamless operations during the night shift
Requirements:
~Excellent customer skills
~Ability to remain calm and composed under pressure
~strong communication and interpersonal skills
~Attention to detail and ability to multitask
~Previous experience in hospitality or customer service is preferred but not required
Perks:
Competitive hourly wage
~Opportunities for growth within the Company
~Discounted rates for stays at Choice Hotels for you and your family
~Friendly and supportive work environment
If you are a reliable and motivated individual who thrives in a fast paced environment, we want to hear from you! Apply today by submitting your resume and a brief cover letter detailing why you would be a great fit for our team. We look forward to welcoming you to the Sleep Inn team!
Job Type: Part-time
Pay: $12.00 per hour
Expected hours: 16 per week

Weekend Night Audit

<h3>Job Description</h3>
Job DescriptionWe’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today!Compensation:
$15 hourly
Responsibilities:
<ul>
<li>Take incoming calls, online and in-person room bookings requests, and answer questions about guests’ needs involving room rates, available rooms, amenities, rewards programs, and special requests</li>
<li>Connect with the housekeeping department to ensure guest accommodations are ready</li>
<li>Perform regular bookkeeping duties: make sure hotel guest information is current and correct </li>
<li>Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information</li>
<li>Handle customer complaints as necessary</li>
</ul>
<ul>
<li>Be on your feet for a typical shift for 8 hours at a time in a dynamic, fast-paced environment</li>
</ul>
Qualifications:
<ul>
<li>Has previous experience or working knowledge of Microsoft Office and reservation management systems</li>
<li>At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred</li>
<li>Must have graduated high school, received a GED or equivalent</li>
<li>Comfortable taking telephone calls and mitigating stressful situations</li>
<li>Displays impeccable interpersonal, time management, organizational skills, and customer service skills</li>
</ul>
<ul>
<li>Must be able to stand for on your feet for 8 hours during a typical shift</li>
<li>Please only apply if you meet each of these criteria</li>
</ul>
About Company 
Founded in 2005, Rolling Hills Hospitality operates 15 hotel properties with a central focus on exceeding the expectations of its guests. Rolling Hills Hospitality has positioned itself as one of the premier hotel development and management firms in the region by embodying high operational standards while achieving a simplicity that can be applied to any business model. Through our management agreements, we are responsible for hiring, training, and leading over 300 employees throughout the Ohio Valley. Rolling Hills Hospitality currently maintains upstanding relationships with the nation’s top hotel companies, including Marriott, Hilton, IHG, and Hyatt. Built on the principle of “if we take care of our employees, then our employees will take care of our guests,” our goal is to create a fun working environment for our employees so that we are positioned for growth and excitement for years to come.

Hotel Front Desk Attendant

<h3>Job Description</h3>
Job DescriptionBenefits: 
<ul>
<li>Opportunity for advancement</li>
<li>Paid time off</li>
<li>Training &amp; development</li>
</ul>
 Are you somebody that would love to work in a fun, positive, and energetic work environment? Do you like personal development? Do you want to better yourself? Is growing yourself each day important to you? Then this is the job for you. We are the winner of the 2019 nationally recognized people first award for Planet Fitness! We take pride in providing a unique culture that truly cares about our people! We will give you the tools for success in and out of Planet Fitness! Leadership Mission Statement: "Empowering our servant hearts to transform Lives" Role Summary The Team Member will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities 
<ul>
<li>Greet members, prospective members and guests, providing exceptional customer service.</li>
<li>Handle all front desk related activities including:
<ul>
<li>Answer phones in a friendly manner, check members in, new member sign-ups, take prospective members on tours.</li>
</ul>
</li>
<li>Facilitate needed updates to members accounts.</li>
<li>Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.</li>
<li>Assist in maintaining the neatness and cleanliness of the club.</li>
</ul>
Qualifications/Requirements 
<ul>
<li>Customer service background preferred.</li>
<li>Basic computer proficiency.</li>
<li>A passion for fitness and health.</li>
<li>Upbeat and positive attitude!</li>
<li>Punctuality and reliability is a must.</li>
<li>Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the members expectations.</li>
<li>Strong listener with the ability to empathize and problem solve.</li>
<li>Demonstrate diplomacy in all interactions while using appropriate behavior and language.</li>
</ul>
Benefits 
<ul>
<li>Free black card membership</li>
<li>Access to company Audible account</li>
<li>Opportunities for advancement</li>
<li>Ongoing leadership training</li>
<li>Full time employee health insurance</li>
<li>Free staff lunch each month</li>
<li>Personal Finance class</li>
<li>401K with up to 4% match (full-time team members)</li>
</ul>
Physical Demands 
<ul>
<li>Continual standing and walking during shift.</li>
<li>Continual talking in person or on the phone during shift.</li>
<li>Must be able to occasionally lift up to 50 lbs.</li>
<li>Will occasionally encounter toxic chemicals during shift.</li>
</ul>

Team Member Part Time

<h3>Job Description</h3>
Job DescriptionBenefits: 
<ul>
<li>Opportunity for advancement</li>
<li>Paid time off</li>
<li>Training &amp; development</li>
</ul>
 Are you somebody that would love to work in a fun, positive, and energetic work environment? Do you like personal development? Do you want to better yourself? Is growing yourself each day important to you? Then this is the job for you. We take pride in providing a unique culture that truly cares about our people! We will give you the tools for success in and out of Planet Fitness! Role Summary The Overnight Team Member will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. The Overnight Closer will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. You will also be responsible for closing that days shift for that business day as well as creating an accurate bank deposit. Essential Duties and Responsibilities 
<ul>
<li>Greet members, prospective members and guests, providing exceptional customer service.</li>
<li>Handle all front desk related activities including:
<ul>
<li>Answer phones in a friendly manner and assist callers with a variety of questions.</li>
<li>Check members into the system.</li>
<li>New member sign-up.</li>
<li>Take prospective members on tours.</li>
</ul>
</li>
<li>Facilitate needed updates to members accounts.</li>
<li>Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.</li>
<li>Assist in maintaining the neatness and cleanliness of the club.</li>
<li>Close shift for that business day.</li>
<li>Create a bank deposit for next day.</li>
</ul>
Qualifications/Requirements 
<ul>
<li>Customer service background preferred.</li>
<li>Basic computer proficiency.</li>
<li>A passion for fitness and health.</li>
<li>Upbeat and positive attitude!</li>
<li>Punctuality and reliability is a must.</li>
<li>Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the members expectations.</li>
<li>Strong listener with the ability to empathize and problem solve.</li>
<li>Demonstrate diplomacy in all interactions while using appropriate behavior and language.</li>
<li>High School diploma/GED equivalent required.</li>
<li>Must be 18 years of age or older.</li>
</ul>
Team Member Benefits 
<ul>
<li>Free black card membership</li>
<li>Access to company Audible account</li>
<li>Mentorship</li>
<li>Opportunities for advancement</li>
<li>Ongoing leadership training</li>
<li>Get paid to read books</li>
<li>Full time employee health insurance</li>
<li>Free staff lunch each month</li>
<li>Personal Finance class</li>
</ul>
Physical Demands 
<ul>
<li>Continual standing and walking during shift.</li>
<li>Continual talking in person or on the phone during shift.</li>
<li>Ability to work 3rd shift (overnights).</li>
<li>Must be able to occassionally lift up to 50 lbs.</li>
<li>Will occasionally encounter toxic chemicals during shift.</li>
</ul>

Overnight Team Member

<h3>Job Description</h3>
Job DescriptionBenefits: 
<ul>
<li>Opportunity for advancement</li>
<li>Paid time off</li>
<li>Training &amp; development</li>
</ul>
 Are you somebody that would love to work in a fun, positive, and energetic work environment? Do you like personal development? Do you want to better yourself? Is growing yourself each day important to you? Then this is the job for you. We are the winner of the 2019 nationally recognized people first award for Planet Fitness! We take pride in providing a unique culture that truly cares about our people! We will give you the tools for success in and out of Planet Fitness! Leadership Mission Statement: "Empowering our servant hearts to transform Lives" Role Summary The Team Member will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities 
<ul>
<li>Greet members, prospective members and guests, providing exceptional customer service.</li>
<li>Handle all front desk related activities including:
<ul>
<li>Answer phones in a friendly manner, check members in, new member sign-ups, take prospective members on tours.</li>
</ul>
</li>
<li>Facilitate needed updates to members accounts.</li>
<li>Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.</li>
<li>Assist in maintaining the neatness and cleanliness of the club.</li>
</ul>
Qualifications/Requirements 
<ul>
<li>Customer service background preferred.</li>
<li>Basic computer proficiency.</li>
<li>A passion for fitness and health.</li>
<li>Upbeat and positive attitude!</li>
<li>Punctuality and reliability is a must.</li>
<li>Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the members expectations.</li>
<li>Strong listener with the ability to empathize and problem solve.</li>
<li>Demonstrate diplomacy in all interactions while using appropriate behavior and language.</li>
<li>High School diploma/GED equivalent required.</li>
<li>Must be 18 years of age or older.</li>
</ul>
Benefits 
<ul>
<li>Free black card membership</li>
<li>Access to company Audible account</li>
<li>Opportunities for advancement</li>
<li>Ongoing leadership training</li>
<li>Full-time employee health insurance</li>
<li>Free staff lunch each month</li>
<li>Personal Finance class</li>
<li>401K with up to 4% match (full-time team members)</li>
</ul>
Physical Demands 
<ul>
<li>Continual standing and walking during shift.</li>
<li>Continual talking in person or on the phone during shift.</li>
<li>Must be able to occasionally lift up to 50 lbs.</li>
<li>Will occasionally encounter toxic chemicals during shift.</li>
</ul>

Part Time Overnight Team Member

<h3>Job Description</h3>
Job DescriptionBenefits: 
<ul>
<li>Opportunity for advancement</li>
<li>Paid time off</li>
<li>Training &amp; development</li>
</ul>
 Are you somebody that would love to work in a fun, positive, and energetic work environment? Do you like personal development? Do you want to better yourself? Is growing yourself each day important to you? Then this is the job for you. We are the winner of the 2019 nationally recognized people first award for Planet Fitness! We take pride in providing a unique culture that truly cares about our people! We will give you the tools for success in and out of Planet Fitness! Leadership Mission Statement: "Empowering our servant hearts to transform Lives" Role Summary The Team Member will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities 
<ul>
<li>Greet members, prospective members and guests, providing exceptional customer service.</li>
<li>Handle all front desk related activities including:
<ul>
<li>Answer phones in a friendly manner, check members in, new member sign-ups, take prospective members on tours.</li>
</ul>
</li>
<li>Facilitate needed updates to members accounts.</li>
<li>Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.</li>
<li>Assist in maintaining the neatness and cleanliness of the club.</li>
</ul>
Qualifications/Requirements 
<ul>
<li>Customer service background preferred.</li>
<li>Basic computer proficiency.</li>
<li>A passion for fitness and health.</li>
<li>Upbeat and positive attitude!</li>
<li>Punctuality and reliability is a must.</li>
<li>Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the members expectations.</li>
<li>Strong listener with the ability to empathize and problem solve.</li>
<li>Demonstrate diplomacy in all interactions while using appropriate behavior and language.</li>
<li>High School diploma/GED equivalent required.</li>
<li>Must be 18 years of age or older.</li>
</ul>
Benefits 
<ul>
<li>Free black card membership</li>
<li>Access to company Audible account</li>
<li>Opportunities for advancement</li>
<li>Ongoing leadership training</li>
<li>Full-time employee health insurance</li>
<li>Free staff lunch each month</li>
<li>Personal Finance class</li>
<li>401K with up to 4% match (full-time team members)</li>
</ul>
Physical Demands 
<ul>
<li>Continual standing and walking during shift.</li>
<li>Continual talking in person or on the phone during shift.</li>
<li>Must be able to occasionally lift up to 50 lbs.</li>
<li>Will occasionally encounter toxic chemicals during shift.</li>
</ul>

<h3>Job Description</h3>
Job DescriptionBenefits: 
<ul>
<li>Opportunity for advancement</li>
<li>Paid time off</li>
<li>Training &amp; development</li>
</ul>
 Are you somebody that would love to work in a fun, positive, and energetic work environment? Do you like personal development? Do you want to better yourself? Is growing yourself each day important to you? Then this is the job for you. We are the winner of the 2019 nationally recognized people first award for Planet Fitness! We take pride in providing a unique culture that truly cares about our people! We will give you the tools for success in and out of Planet Fitness! Leadership Mission Statement: "Empowering our servant hearts to transform Lives" Role Summary The Team Member will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities 
<ul>
<li>Greet members, prospective members and guests, providing exceptional customer service.</li>
<li>Handle all front desk related activities including:
<ul>
<li>Answer phones in a friendly manner, check members in, new member sign-ups, and take prospective members on tours.</li>
</ul>
</li>
<li>Facilitate needed updates to members accounts.</li>
<li>Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.</li>
<li>Assist in maintaining the neatness and cleanliness of the club.</li>
</ul>
Qualifications/Requirements 
<ul>
<li>Customer service background preferred.</li>
<li>Basic computer proficiency.</li>
<li>A passion for fitness and health.</li>
<li>Upbeat and positive attitude!</li>
<li>Punctuality and reliability is a must.</li>
<li>Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the members expectations.</li>
<li>Strong listener with the ability to empathize and problem solve.</li>
<li>Demonstrate diplomacy in all interactions while using appropriate behavior and language</li>
</ul>
Benefits 
<ul>
<li>Free black card membership</li>
<li>Access to company Audible account</li>
<li>Opportunities for advancement</li>
<li>Ongoing leadership training</li>
<li>Full-time employee health insurance</li>
<li>Free staff lunch each month</li>
<li>Personal Finance class</li>
<li>401K with up to 4% match (full-time team members)</li>
</ul>
Physical Demands 
<ul>
<li>Continual standing and walking during shift.</li>
<li>Continual talking in person or on the phone during shift.</li>
<li>Must be able to occasionally lift up to 50 lbs.</li>
<li>Will occasionally encounter toxic chemicals during shift.</li>
</ul>

Team Member

<h3>Job Description</h3>
Job Description
Overview
POSITION SUMMARY:
Under the supervision of the Supervisor - EVS, The incumbent in this position is responsible for maintaining public and team member areas in a clean, sanitary, and attractive condition.
 
Responsibilities
ESSENTIAL FUNCTIONS:
(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)
<ul>
<li>Creates an atmosphere that induces guests to make Hard Rock Casino Cincinnati their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service.</li>
</ul>
<ul>
<li>Collect and remove trash; clean carpeted areas; remove gum and carpet spots; vacuum upholstered furnishings and fabric; reposition furniture and equipment after cleaning.</li>
<li>Sweep, dust mop, vacuum, and wet mop hard surface floors.</li>
<li>Clean/dust all surfaces: walls, doors, hardware, games, furnishings, door glass, display cases, etc.</li>
<li>Stock, clean and sanitize restroom fixtures and surfaces. </li>
<li>Work cooperatively with supervisors and all other team members of the property. Comply with department procedures, schedules and standards of performance.</li>
<li>Observe and report needed maintenance to buildings, fixtures, and equipment; report any loss, damage or breakage of property, or threat to safety.</li>
<li>Assist in emergency clean-ups and provide coverage for absences. </li>
<li>Attend and participate in meetings.</li>
<li>Perform work regularly and predictably.</li>
<li>Responsible for cleaning and sanitizing work and public spaces.</li>
<li>Other duties as assigned by leadership. </li>
</ul>
NON-ESSENTIAL JOB FUNCTIONS

Attend seminars when needed. 
 
Qualifications
EDUCATION AND /OR EXPERIENCE REQUIREMENTS:
(Related education and experience may be interchangeable on a year for year basis)
These skills and abilities are typically acquired through two months of on-the-job training or through related janitorial experience.
ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc):
<ul>
<li>Must obtain and maintain valid licenses / certifications per Federal, State and Virginia Lottery regulations.</li>
<li>Must successfully pass background check.</li>
<li>Must successfully pass drug screening.</li>
<li>Must be at least twenty-one (21) years of age.</li>
<li>Must be able to work holidays and weekends, as well as flexible shifts and/or unusual hours.</li>
</ul>
KNOWLEDGE OF:
<ul>
<li>Basic hand and power tools and testing equipment.</li>
<li>Excellent guest service skills and communication skills.</li>
<li>Janitorial duties. </li>
</ul>
ABILITY TO:
<ul>
<li>Be flexible to work varying shifts and time schedules as needed. </li>
<li>Communicate effectively with all levels of employees and guests.</li>
<li>Review and comprehend all necessary documentation.</li>
<li>Routine handling of potentially hazardous cleaning chemicals and wastes; requires strict adherence to supervisor's safety instructions and compliance with all safety policies and procedures.</li>
<li>Routine use of powered cleaning equipment.</li>
</ul>
Work Environment:
<ul>
<li>While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.</li>
<li>The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.</li>
<li>The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to a variety of guests. </li>
<li>Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.</li>
</ul>

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