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<h3>Job Description</h3>
Job Description
Job Details:
Homewood Suites Beachwood is seeking Room Attendants to join their team!
A Room Attendant will be responsible for maintaining the cleanliness of our guest rooms and suites.
Role:
<ul>
<li>Clean rooms/suites as assigned by supervisor ensuring quality of cleanliness and customer service. This includes cleaning floors, vacuuming, changing linens, making beds, cleaning bathrooms.</li>
<li>Reporting discrepancies and maintenance problems to supervisor.</li>
<li>Providing excellent customer service by responding promptly to guest requests.</li>
<li>Working typical shifts that include weekends and holidays when required.</li>
</ul>
About Buffalo Lodging Associates: 
Buffalo Lodging Associates, a hotel management company based out of Canton, MA has put an emphasis on true hospitality since being founded in 1996. While building an extensive portfolio of 50 hotels, we’ve partnered with the most respected hotel brands in the business including Marriott International, Hilton Worldwide, InterContinental Hotels Group, and Choice Hotel International hotels. Buffalo Lodging Associates is a community of welcoming, committed, and passionate associates driven to provide a best-in-class hospitality experience and operational excellence.
What You Bring:
Previous experience in a hotel setting or open to training. Excellent customer service skills. Able to work alone or as part of a team. Ability to work on feet for extended periods. Can navigate a cart weighing up to 100 lbs., and lift, carry up to 25 lbs. And most importantly an engaging personality.
What We Offer You: 
At Buffalo Lodging, we are committed to keeping our most important assets – our associates– healthy, happy and productive. To achieve this, we offer a variety of benefits including the following:
<ul>
<li>Paid Weekly (Every Friday!)</li>
<li>Medical, Dental &amp; Vision Insurance</li>
<li>Competitive 401 (k) Retirement Savings Plan with Generous Employer Match</li>
<li>Paid Vacation and Sick Time</li>
<li>Paid Holidays</li>
<li>Tuition Reimbursement</li>
<li>Flexible Spending Account</li>
<li>Company Paid Life Insurance</li>
<li>Company Paid Short-Term Disability Insurance</li>
<li>Long-Term Disability Insurance</li>
<li>Employee Assistance Program</li>
<li>Hotel Discounts – for You, Your Friends and Family</li>
<li>Monthly Employee Appreciation Activities &amp; Events</li>
<li>Learning and Development Opportunities</li>
<li>Employee Referral Program</li>
</ul>
Buffalo Lodging Associates provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Hotel Room Attendant/housekeeper Homewood Suites Beachwood

<h3>Job Description</h3>
Job DescriptionDescription:
Job Summary
Guest Service Representatives are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest’s account upon completion of their stay. Primary responsibilities include registering guests, making and modifying reservations, hotel operator, concierge duties. Providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy. 
 
Essential Job Functions
<ul>
<li>Approach all encounters with guests and employees in a friendly, service-oriented manner. </li>
<li>Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards).</li>
<li>Always comply with Mid-Continent Hospitality standards and regulations to encourage safe and efficient hotel operations. </li>
<li>Always maintain a friendly and warm demeanor.</li>
<li>Greet and welcome all guests approaching the front desk in accordance with Mid-Continent Hospitality standards. </li>
<li>Maintain proper operation of the telephone switchboard and ensure that all Mid-Continent Hospitality performance standards are met. </li>
<li>Handle requests for information, mail and messages in an efficient and courteous manner. </li>
<li>Answer guest inquiries about hotel service, facilities and hours of operation.</li>
<li>Answer inquiries from guests regarding restaurant, transportation, entertainment, etc. </li>
<li>Establish and maintain good communications and teamwork with fellow employees and other departments within the hotel. </li>
<li>Follow all Mid-Continent Hospitality credit policies.</li>
<li>Be aware of all rates, packages and special promotions; be familiar with all in-house groups; be aware of closed-out and restricted dates. </li>
<li>Obtain all necessary information when making room reservations and follow the rate quoting scenario. </li>
<li>Be familiar with all Mid-Continent Hospitality policies and house rules as well as hospitality terminology. </li>
<li>Have knowledge of and assist in emergency procedures as required. </li>
<li>Handle check-ins and check-outs in a friendly, efficient and courteous manner. </li>
<li>Fully understand and be able to operate all relevant aspects of the front desk computer system. </li>
<li>Always use proper two-way radio etiquette when communicating with other employees. </li>
<li>Employees must always be attentive, friendly, helpful and courteous to all guests, managers and all other employees. </li>
<li>Maintain compliance with all company policies and procedures. </li>
<li>Perform related duties as assigned by supervisor.</li>
</ul>
 
Requirements:
Required Skills/Abilities:
<ul>
<li>Guest Service Representatives must possess a positive and upbeat personality with the desire to deliver outstanding customer service to our agents. </li>
<li>Guest Service Representatives must have the ability to multi-task, be detailed-oriented, and be able to solve problems in order to be effectively deal with internal and external customers. </li>
<li>Must be able to evaluate and select among alternative courses of action quickly and accurately.</li>
<li>Must work well in stressful, high-pressure situations. </li>
<li>Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary. </li>
<li>Must be effective at listening to, understanding, and clarifying the issues raised by co-workers and guests. </li>
<li>Must maintain composure and objectivity while under pressure. </li>
</ul>
Education and Experience:
<ul>
<li>College course work in related field helpful.</li>
<li>Experience in a hotel or a related field helpful.</li>
<li>High School diploma or equivalent required. </li>
</ul>
Physical Requirements:
<ul>
<li>Light work – exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. </li>
<li>Ability to stand during the entire shift. </li>
</ul>

Guest Service Representative

<h3>Job Description</h3>
Job DescriptionOur NBC HOSPITALITY LLC is seeking front desk agents to join our team. We are looking for team players with high energy, an upbeat personality, and outstanding customer service skills! 8 hour shifts &nbsp; Day or Night availability. Benefits 
<ul>
<li>Medical, Dental, and Vision Insurance for Full Time Staff</li>
<li>Life Insurance for Full Time Staff</li>
<li>401(k) Retirement Plan</li>
<li>Paid Time Off</li>
<li>Employee discount</li>
</ul>
 Responsibilities
<ul>
<li>Exceptional guest service delivery with problem resolution ability</li>
<li>Excellent communication and phone skills</li>
<li>Process all guest check-ins, check-outs, room assignments, and room change/guest requests</li>
<li>Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests’ satisfaction</li>
<li>Account balancing &amp; cash handling</li>
<li>Ability to understand and uphold hotel and brand standards and expectations</li>
<li>General office up keeping and ensuring public areas are cleaned and replenished as needed</li>
<li>Knowledge of hotel amenities as well as surrounding area (attractions/restaurants) in order to optimally service guests needs</li>
<li>Knowledge of Microsoft office and computer skills</li>
<li>Capacity to stand or walk for an extended period of time.</li>
<li>Ability to move, lift, carry, push, pull, and place objects weighing up to 10 pounds</li>
<li>Adhere to all work rules, procedures, and policies established by the company including, but not limited to, those contained in the employee handbook.</li>
</ul>
Required Skills
<ul>
<li>Superior customer service skills including problem solving and ability to multi-task</li>
<li>Strong attention to detail, good follow through, and communication skills</li>
<li>Previous hotel or customer service experience preferred</li>
<li>Previous customer service experience preferred</li>
</ul>

Front Desk Agent

<h3>Job Description</h3>
Job DescriptionDescription:
Job Summary:
The Guest Service Agent is responsible for providing exceptional customer service to hotel guests, ensuring a memorable experience. This role involves checking guests in and out, handling reservations, and addressing guest inquiries and needs. 
 
Key Responsibilities
<ul>
<li>Greet guests upon arrival, check them in, and provide information about the hotel’s services and amenities.</li>
<li>Handle guest check-outs, ensuring accurate billing and payment processing.</li>
<li>Answer and manage incoming calls, responding to guest inquiries, and providing solutions to guest issues.</li>
<li>Make, modify, and cancel guest reservations as needed.</li>
<li>Provide concierge services, such as recommending local attractions, restaurants, and activities.</li>
<li>Maintain a tidy and organized front desk area.</li>
<li>Assist with luggage handling and other guest services as required.</li>
<li>Uphold the hotel’s standards of quality and hospitality at all times.</li>
</ul>
This job description is not intended to be all-inclusive; additional details will be specified by the direct supervisor. The associate may also perform other reasonable business duties assigned by their direct supervisor. 
Dreamscape Hospitality reserves the right to change this job description, job responsibilities, duties, and working hours as needs prevail. 
 
Physical Requirements
<ul>
<li>Ability to stand, walk, and remain on feet for extended periods.</li>
<li>Ability to lift and carry up to 25 pounds occasionally (consider adjustments based on specific needs).</li>
<li>Visual and auditory ability to interact with guests, answer phones, and perform job duties safely.</li>
<li>Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.</li>
</ul>
Work Environment
<ul>
<li>This job operates in a professional hotel environment.</li>
<li>The role routinely uses standard office equipment such as computers, phones, and photocopiers.</li>
<li>The noise level in the work environment is usually moderate.</li>
</ul>
The position requires adaptability to a dynamic work environment, involving frequent interaction with clients, vendors, and hotel staff. Reasonable accommodations will be provided to individuals with disabilities, enabling them to perform the essential duties of the role.
Dreamscape Hospitality also offers Competitive Benefits:
Medical Insurance Dental Insurance Vision Insurance STD/LTD Life Insurance 401K FSA
 
Equal Employment Opportunity
Dreamscape is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. We are committed to providing reasonable accommodation to qualified individuals with disabilities to enable them to perform the essential functions of the job.
 
Reasonable Accommodations:
The hotel is committed to providing reasonable accommodations to enable individuals with disabilities to perform the essential functions of the job. If you require an accommodation, please discuss your needs with the Human Resources department.
This job description covers essential aspects while being compliant with ADA guidelines, allowing for reasonable accommodations as needed.
 
Dreamscape Hospitality is an at-will employer. This document does not constitute a contract of employment, and nothing contained in this job description issued by Dreamscape Hospitality is intended to create a contract of employment or guarantee employment. is a guideline and does not constitute a written or implied employment contract.
Requirements:
Qualifications
<ul>
<li>High school diploma or equivalent required; some college or hospitality training preferred.</li>
<li>Previous experience in customer service, hospitality, or related field preferred.</li>
<li>Strong communication and interpersonal skills.</li>
<li>Ability to multitask and work in a fast-paced environment.</li>
<li>Basic computer skills; experience with hotel reservation software is a plus.</li>
<li>Must be able to work flexible hours, including evenings, weekends, and holidays.</li>
</ul>

Guest Service Rep

<h3>Job Description</h3>
Job DescriptionSalary: $13 an hour, plus tips 
Do you love dogs? Would it be a dream to hang out with them all day? If you answered YES, wed love to meet you. We are looking for a Guest Service Representative to join our team. This is a critical role to our stores and is the first impression of our brand for our customers (human and dog!) This person must be comfortable around all types of dogs and be willing to learn about them and how to give them and their owners the best care and service. Responsibilities:
<ul>
<li>Retail sales and product merchandising/organizations</li>
<li>Coordinating and booking grooming appointments</li>
<li>Supporting owners with the self-serve dog wash process</li>
</ul>
 Must Haves:
<ul>
<li>Trustworthy</li>
<li>Strong work ethic and works well independently</li>
<li>Enjoys cleaning and working in a clean, safe environment</li>
<li>Strong attention to detail</li>
<li>Loves connecting with both humans and dogs</li>
<li>Values the importance of strong customer service knows that every interaction can make someones day!</li>
</ul>
 
Job Types: Part-time
 
Compensation: $13 per hour, plus tips Visit bubblypaws.com or our Instagram at @bubblypaws to learn more about us and see some of the dogs youd get to spend time with.
 
COVID-19 considerations:
We exceed all state regulations when it comes to COVID.

<h3>Job Description</h3>
Job DescriptionSalary: $16/hr 
51 Club is a club comprised of 51 members located at 51 Library Court, Mansfield OH 44902.
This role includes being the Guest Experience Specialist for the 51 Club, welcoming our guests, getting their spaces set up, drinks and food served, bussing tables, washing dishes and appliances, empty trash receptacles, cleaning floors (vacuuming or moping) restocking items and performing other tasks to ensure that the kitchen and dining areas are clean and prepared for guests.
This is a first shift position, hours being from 9:30am - 1:30pm. $16/hr.

51 Club - Guest Experience Specialist

<h3>Job Description</h3>
Job Description
Title: Front Desk Associate/Night Auditor Reports to: Front Desk Manager, Assistant General Manager &amp; General Manager
 Required Tasks: According to Hotel Standards: *Guest Check-in &amp; Check-out *PMS Operations *Cash Handling &amp; Credit Card Transactions *Phone System Operation and Telephone Etiquette *Front Office Emergency/Security Procedures *Reservations-Guest Rooms and Meeting Rooms *Assist with Administrative Duties as assigned by Management *Keep Front Desk Area &amp; Lobby Neat &amp; Tidy and Clean Daily *Set up Breakfast Bar or Refill/Monitor Cleanliness of Bar &amp; Tables *Minor Decision Making *Take Group Reservations &amp; Set up Group Blocks *Sales of Guest Rooms with New Arrivals and Phone Inquiries *Follow All Policies &amp; Procedures as Outlined in the Employee Handbook *Must be Neat, Clean &amp; Well-Groomed in Proper, Clean Uniform with Name-tag *Operate Laundry as Directed *Maintain a Professional Attitude to all Guests, Associates &amp; Vendors
 Required Skills: *Fluent Verbal &amp; Written Communication in Proper English (Spanish, if possible) *Basic Math *Hand Writing *Computer Skills/Keyboard/Typing Skills *Operate a 10 Key Calculator *Hospitable, Civil Contact with the Public *Ability to Work Independently, with Little to no Supervision *Ability to Complete Multiple Tasks Simultaneously *Night Audit/Basic Accounting Skills/Training Physical Requirements: *Neck: Bending &amp; Twisting *Arms: Reaching, Bending, Light Carrying, Pushing, Pulling *Hands: Finger Dexterity, Grasping *Trunk: Bending &amp; Twisting *Legs: Normal Balance, Crouching or Kneeling *Feet: Standing For Long Periods, Walking, Climbing Stairs *Auditory: Ability to Read &amp; Comprehend Emergency &amp; Security Information Including Labels &amp; Directions; Ability to Communicate in Emergency Situations &amp; to Supervisor in English. *Hearing: Ability to Hear Emergency Alarms, Telephone &amp; Conversation Vision: Legal Normal Vision with or without Accommodation Transportation to and from the Hotel is the responsibility of the employee!! I have read and understand the job description as indicated and understand any task that keeps the hotel running is part of any job description. This description may be altered from time to time by the Hotel!
 Job Posted by ApplicantPro

<h3>Job Description</h3>
Job Description
Since 1997, Mike Cunningham, owner of Cunningham Restaurant Group (CRG), has created an array of unforgettable dining experiences for guests. From its humble beginnings in Brownsburg, Indiana to a growing tri-state restaurant group, CRG represents a steady beat of expansion and innovation fueled by a commitment to community impact. Our vision is reflected in forty restaurants…eighteen concepts… and sustainable, consistent growth.
 
Job Overview: As a Host, you are the first point of contact for our guests and play a crucial role in providing exceptional customer service. Your warm and welcoming demeanor sets the tone for the dining experience, and your organizational skills help ensure efficient seating and guest satisfaction.
 
Key Responsibilities:
1. Guest Greeting and Seating:
<ul>
<li>
Welcome guests with a friendly and positive attitude as they arrive at the restaurant.
</li>
<li>
Manage the waitlist and reservations, accurately estimating wait times and making guests comfortable while they wait.
</li>
<li>
Escort guests to their tables, presenting menus, and providing any necessary assistance.
</li>
<li>
Seat guests according to seating charts and server rotation, optimizing table turnover.
</li>
</ul>
2. Reservation Management:
<ul>
<li>
Take and confirm reservations over the phone or through the restaurant's reservation system.
</li>
<li>
Maintain an up-to-date reservation book, ensuring that all reservations are recorded accurately.
</li>
<li>
Communicate special requests and guest preferences to servers and kitchen staff.
</li>
</ul>
3. Guest Assistance:
<ul>
<li>
Provide guests with information about the restaurant, including menu items, daily specials, and promotions.
</li>
<li>
Assist guests with coat check, if applicable.
</li>
<li>
Handle guest inquiries, concerns, or special requests with professionalism and attentiveness.
</li>
</ul>
4. Communication and Coordination:
<ul>
<li>
Maintain effective communication with servers, bussers, and kitchen staff to ensure efficient seating and service.
</li>
<li>
Relay any important guest information to the appropriate team members.
</li>
<li>
Coordinate with servers to manage guest flow and ensure a smooth dining experience.
</li>
</ul>
5. Waitlist Management:
<ul>
<li>
Keep track of waiting guests and notify them when their tables are ready.
</li>
<li>
Communicate waitlist status and estimated wait times to waiting guests.
</li>
</ul>
6. Cleanliness and Organization:
<ul>
<li>
Keep the host/hostess stand and waiting area clean, organized, and well-stocked.
</li>
<li>
Ensure menus, promotional materials, and other items are in good condition and readily available.
</li>
</ul>
 
Qualifications:
<ul>
<li>
Excellent customer service and communication skills.
</li>
<li>
Friendly and outgoing personality with a positive attitude.
</li>
<li>
Strong organizational and multitasking abilities.
</li>
<li>
Ability to remain calm and professional in high-pressure situations.
</li>
<li>
Familiarity with reservation systems or software is a plus.
</li>
<li>
Previous host/hostess experience is preferred but not required; training will be provided.
</li>
</ul>
 
Physical Requirements:
<ul>
<li>
Ability to stand, walk, and move around the restaurant for extended periods.
</li>
<li>
Occasionally lift and carry items up to 20 pounds.
</li>
<li>
Flexibility to work evenings, weekends, and holidays.
</li>
</ul>
 
We offer competitive compensation, a welcoming team environment, and opportunities for growth within our restaurant. If you are a hospitality-focused individual who enjoys creating a positive first impression and ensuring an exceptional guest experience, we encourage you to apply. Join our team and be an integral part of delivering memorable dining experiences to our guests!
 At Cunningham Restaurant Group, we embrace diversity and uphold equal opportunities for all. Our commitment to fairness and inclusivity reflects our core values of Connection, Honesty, Ownership, Respect, Fairness, Kindness, and Opportunity. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Please join us in fostering an environment where everyone is valued and respected.

Host

<h3>Job Description</h3>
Job DescriptionBenefits/Perks 
<ul>
<li>Flexible Scheduling</li>
<li>Career Advancement Opportunities</li>
<li>Competitive Compensation</li>
<li>Fun Working Environment</li>
<li>Interact with Pets</li>
</ul>
Job Summary If so, wed like to hear from you! We are seeking an outgoing and organized individual to be the Front Desk Associate at our busy clinic. As the Front Desk Associate, you will be the first point of contact for our customers. You will greet pet owners and check in pets, schedule appointments, process payments, and generally ensure that a clinic is a welcoming place. Responsibilities 
<ul>
<li>Greet owners as they arrive</li>
<li>Check-in animal patients for their appointments</li>
<li>Collect and confirm pet and owner information</li>
<li>Answer phones</li>
<li>Schedule, confirm, and cancel appointments</li>
<li>Process payments</li>
<li>Other administrative duties, as assigned</li>
</ul>
Qualifications 
<ul>
<li>Excellent customer service skills</li>
<li>Effective communication with clients and coworkers</li>
<li>Comfortable working with a variety of animals</li>
<li>Proficient in Microsoft Office, scheduling software, and other technology</li>
</ul>

Front Desk Associate

<h3>Job Description</h3>
Job DescriptionSince 1997, Mike Cunningham, owner of Cunningham Restaurant Group (CRG), has created an array of unforgettable dining experiences for guests. From its humble beginnings in Brownsburg, Indiana to a growing tri-state restaurant group, CRG represents a steady beat of expansion and innovation fueled by a commitment to community impact. Our vision is reflected in forty restaurants…eighteen concepts… and sustainable, consistent growth. 
 
Job Overview: As a Host, you are the first point of contact for our guests and play a crucial role in providing exceptional customer service. Your warm and welcoming demeanor sets the tone for the dining experience, and your organizational skills help ensure efficient seating and guest satisfaction. 
Key Responsibilities:
1. Guest Greeting and Seating:
<ul>
<li>
Welcome guests with a friendly and positive attitude as they arrive at the restaurant.
</li>
<li>
Manage the waitlist and reservations, accurately estimating wait times and making guests comfortable while they wait.
</li>
<li>
Escort guests to their tables, presenting menus, and providing any necessary assistance.
</li>
<li>
Seat guests according to seating charts and server rotation, optimizing table turnover.
</li>
</ul>
2. Reservation Management:
<ul>
<li>
Take and confirm reservations over the phone or through the restaurant's reservation system.
</li>
<li>
Maintain an up-to-date reservation book, ensuring that all reservations are recorded accurately.
</li>
<li>
Communicate special requests and guest preferences to servers and kitchen staff.
</li>
</ul>
3. Guest Assistance:
<ul>
<li>
Provide guests with information about the restaurant, including menu items, daily specials, and promotions.
</li>
<li>
Assist guests with coat check, if applicable.
</li>
<li>
Handle guest inquiries, concerns, or special requests with professionalism and attentiveness.
</li>
</ul>
4. Communication and Coordination:
<ul>
<li>
Maintain effective communication with servers, bussers, and kitchen staff to ensure efficient seating and service.
</li>
<li>
Relay any important guest information to the appropriate team members.
</li>
<li>
Coordinate with servers to manage guest flow and ensure a smooth dining experience.
</li>
</ul>
5. Waitlist Management:
<ul>
<li>
Keep track of waiting guests and notify them when their tables are ready.
</li>
<li>
Communicate waitlist status and estimated wait times to waiting guests.
</li>
</ul>
6. Cleanliness and Organization:
<ul>
<li>
Keep the host/hostess stand and waiting area clean, organized, and well-stocked.
</li>
<li>
Ensure menus, promotional materials, and other items are in good condition and readily available.
</li>
</ul>
 
Qualifications:
<ul>
<li>
Excellent customer service and communication skills.
</li>
<li>
Friendly and outgoing personality with a positive attitude.
</li>
<li>
Strong organizational and multitasking abilities.
</li>
<li>
Ability to remain calm and professional in high-pressure situations.
</li>
<li>
Familiarity with reservation systems or software is a plus.
</li>
<li>
Previous host/hostess experience is preferred but not required; training will be provided.
</li>
</ul>
 
Physical Requirements:
<ul>
<li>
Ability to stand, walk, and move around the restaurant for extended periods.
</li>
<li>
Occasionally lift and carry items up to 20 pounds.
</li>
<li>
Flexibility to work evenings, weekends, and holidays.
</li>
</ul>
 
We offer competitive compensation, a welcoming team environment, and opportunities for growth within our restaurant. If you are a hospitality-focused individual who enjoys creating a positive first impression and ensuring an exceptional guest experience, we encourage you to apply. Join our team and be an integral part of delivering memorable dining experiences to our guests!
At Cunningham Restaurant Group, we embrace diversity and uphold equal opportunities for all. Our commitment to fairness and inclusivity reflects our core values of Connection, Honesty, Ownership, Respect, Fairness, Kindness, and Opportunity. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Please join us in fostering an environment where everyone is valued and respected.

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