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<h3>Job Description</h3>
Job Description
Front Desk Attendant
Five Star Parks and Attractions Scene75
• Handle money transactions while keeping the front desk area clean and organized
• Be comfortable with guest’s questions and issues while handling them yourself or escalating to a
manager
• Assist guests with redeeming their tickets for prizes
• Stock and keep redemption area organized
• Maintain up to date knowledge of all current cash policies
• Communicate daily with team members
<ul>
<li>• Maintain a safety-focused, top customer service attitude at all times</li>
</ul>

Welcome Desk Attendant

<h3>Job Description</h3>
Job Description
Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and the team to help bring your career to the next level. If this sounds like an opportunity you’ll love, please start your application today!
Compensation:
$14 - $15 hourly
Responsibilities:
<ul>
<li>Complete additional bookkeeping, administrative, and accounting procedures as requested</li>
<li>Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management</li>
<li>Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages</li>
<li>Make sure every hotel guest has a pleasant stay</li>
<li>Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required</li>
</ul>
Qualifications:
<ul>
<li>Excellent customer service and communication skills are required</li>
<li>Flexible overnight hours are required</li>
<li>Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required</li>
<li>Must be computer proficient; experience with accounting or reservation software is a bonus</li>
<li>Some college is preferred but a high school diploma or equivalent is required</li>
</ul>
About Company 
Structure Hospitality, based in Utah, is a hotel management company that values people and culture above all. We focus on driving performance, building strong teams, and delivering outstanding guest experiences. Our hands-on approach ensures that every property we manage excels through strategic guidance, operational expertise, and a commitment to ongoing improvement. At Structure Hospitality, we know that prioritizing people paves the way for long-term success for both our hotels and clients.

Hotel Night Auditor

<h3>Job Description</h3>
Job DescriptionAt Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. Youll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. Youll make everyone feel welcomed, and youll create an environment of generosity, happiness, and joy in your community. But it gets even better: 
<ul>
<li>We close early so you can enjoy your evenings.</li>
<li>We offer flexible work schedules.</li>
<li>Were keeping it casual. T-shirts and sneakers are where its at!</li>
<li>Cake discounts. Yummm!</li>
<li>You dont have to be 18 to work here, so students can join us.</li>
<li>This job is fun. Its literally a piece of cake!</li>
<li>This is a great place to make new friends!</li>
<li>Youll get trained. Not only on crafting cake, but on growing your career.</li>
<li>We love to celebrate and bring joy to the community. Apply now. Joy is the job.</li>
</ul>

Guest Service Representative

<h3>Job Description</h3>
Job Description
Overview
As a member of the VIP Services Team, your foremost role will be to assist our VIP Guests while visiting the Plum Lounge. The Concierge will constantly strive to delight our guests, exceeding their expectations through gracious, enthusiastic, and personalized service. Candidates should have sharply honed interpersonal skills; inspire confidence and exude authenticity with regard to both guest and team interactions.
The ideal candidate for this position will possess inherent guest service skills and a commitment to proactive service and recovery as necessary. Members of VIP Services will work to resolve guest issues using a rich set of tools which include real time customer data and alert systems. Members of this team will operate in a highly collaborative way and will deliver on the Hard Rock values, while being held accountable for all service opportunities that may arise.
 
Responsibilities
Essential Functions 
<ul>
<li>Proactively greets and validate guest’s credentials upon entrance of the Plum Lounge. </li>
<li>Uses sound judgment and makes decisions in accordance with established comp and expense guidelines. This role will assist at the Wild Card Club and Promotions when asked by Management. </li>
<li>Handles difficult guests and situations in a calm, professional and prudent manner.</li>
<li>Maintains close ties with guests to engender loyalty.</li>
<li>Seamless coordination with the Casino Marketing teams (Player Development, Account Development ) for comping and service decisions.</li>
<li>Proactively identifies and resolves service failures; taking immediate action to resolve service gaps and cement player loyalty and intent to return by using comp authority or making exceptions.</li>
<li>Fully complies with all applicable rules, regulations, laws and policies, and conducts themselves with highest levels of integrity and honesty.</li>
<li>Identifies ways to increase efficiencies and to improve products or services.</li>
<li>Clearly communicates programs/services to necessary people, seeks their support and keeps them informed of changes that may impact the business.</li>
<li>Keeps track of existing products/services and/or progress on new initiatives.</li>
<li>Must be knowledgeable of all events/promotions/etc. on property and in market.</li>
<li>Stays up to date with the latest developments in both the local market and industry.</li>
<li>Complies with and upholds company expectations including policies, procedures, industry regulations, department goals and business strategy.</li>
</ul>
<ul></ul>
<ul>
<ul>
<li>Gives consistent, polite, timely, and accurate information and service to all guests; taking the initiative to find the answer when unsure.</li>
</ul>
</ul>
 
Qualifications
Education and Experience
<ul>
<li>Must have excellent guest service skills.</li>
<li>One or more years’ experience casino/hotel, customer service, host or other account management experience (or comparable experience).</li>
</ul>
Knowledge, Skills &amp; Abilities
<ul>
<li>Ability to think independently in making real-time decisions to maximize customer service experience and program profitability.</li>
<li>Ability to effectively manage time and perform multiple tasks simultaneously.</li>
<li>Must be proficient with customer point-of-service systems.</li>
<li>Excellent interpersonal, communication, problem solving, and analytical skills required.</li>
<li>Must have a systematic and process-oriented mindset to ensure seamless end-to-end customer experiences. </li>
<li>Strong attention to detail with both trip logistics and customers.</li>
<li>Must present well-groomed professional appearance. </li>
</ul>

CONCIERGE - VIP SERVICES

<h3>Job Description</h3>
Job Description
 
 
Hotel Equities, multi-award-winning hotel development, and hospitality management company, is currently searching for a remarkable General Manager for the 80-room Residence Inn in Akron, OH.

Your expertise shapes us:
 The General Manager is the primary strategic business leader of the property with responsibility for all aspects of the operations, including guest and employee satisfaction, human resources, financial performance, sales, and revenue generation. Other responsibilities may include but are not limited to the following:
<ul>
<li>Ensuring implementation of the brand service strategy and brand initiatives with the objective of meeting or exceeding guest expectations and increasing profit and market share.</li>
<li>Holding the property leadership team accountable for strategy execution.</li>
<li>Guiding professional development of the property leadership team and all team members.</li>
<li>Ensuring sales engines are leveraged.</li>
<li>Building owner loyalty through proactive communication, setting and managing expectations, and delivering solid business results.</li>
<li>Being active in the local community to build strong relationships with local officials, businesses, and customers.</li>
</ul>
You Are:
<ul>
<li>A highly experienced General Manager with 2+ years of hotel leadership in a Select service-level property.</li>
<li>Impeccable results in a Marriott, Hyatt, IHG, Hilton, or similar brand.</li>
<li>Strong financial acumen including P&amp;L review, Budget creation, and cost controls. Ability to develop leaders into these skills.</li>
<li>Working knowledge of M3, ADP, and One Yield.</li>
</ul>
<ul>
<li>Well organized, detail-oriented, and able to work independently.</li>
<li>Display initiative, perseverance, and analytical skills.</li>
<li>Able to deliver exceptional guest service and employee satisfaction.</li>
<li>Team player, professional, and lead with integrity</li>
<li>Ability to read, write and speak English, with excellent grammar and communication skills (written and verbal)</li>
</ul>
<ul>
<li>Engaged, authentic, and prepared to prospect, sell, and maintain accounts to positively impact revenues for a "best in class" hotel!</li>
</ul>
We are:
Hotel Equities is an award-winning hospitality company with a diverse culture and a unique environment that empowers our team to exceed guests' expectations and make a distinct difference in people's lives.
At Hotel Equities, we have redefined business culture and captured it in our core values. From our Atlanta-based headquarters throughout all of our hotels, these values aren’t posted on a wall and are ignored. They define who we are and how we conduct ourselves with investors, guests, and one another.
Vision &amp; Mission - Hotel Equities Atlanta Georgia

What we can offer you:
<ul>
<li>Salary based on experience</li>
<li>Quarterly Bonus</li>
<li>Health, vision, and dental insurance</li>
<li>401(k)</li>
<li>Cell phone allowance</li>
<li>Vacation and Sick Pay</li>
<li>Paid Holidays</li>
<li>Discount programs for shopping, travel, tickets and more.</li>
<li>Access to our Talent team to help you reach your career growth goals.</li>
</ul>
EOE/DFW
Local candidate preferred. Relocation negotiable

 
Please note that this job description is not an exclusive or exhaustive list of all functions that a General Manager may be asked to perform

General Manager | Residence Inn Akron, OH

<h3>Job Description</h3>
Job Description
Required Skills &amp; Experience • High School Diploma or GED • 4+ years' relevant experience in an administrative role • 1+ year of experience managing staff calendar(s) • Demonstrated full proficiency in MS Outlook, Word, Excel, and PowerPoint • Working knowledge of Adobe Acrobat Pro • Organizational and time management skills to effectively manage various activities and ensure accurate task completion Nice to Have Skills &amp; Experience • Associate’s degree or higher in a related field • 5+ years' relevant experience in an administrative role • Working knowledge of OneDrive, MS Office 365 online, and SharePoint Job Description This position is located at UDRI's Integrated Technology Operations Center (ITOC) in Kettering, OH. The ITOC administrative associate’s primary responsibility will be to attend the reception desk, greet and direct visitors, and ensure security protocols are adhered to. Additionally, the administrative associate, with limited supervision, will perform professional level administrative functions for the staff located in the facility. Duties will include, but are not limited to, completing onboarding tasks for new employees at the facility, planning and executing events, performing various administrative functions, managing conference rooms/reservations, and ordering and maintaining office &amp; kitchen supplies. Requires professional interaction with contractors and customers and consistent discretion and good judgment throughout all activities.
Company DescriptionAt Insight Global, we’re more than just a staffing agency — we’re a people-first solutions firm that believes in the power of connection. With a nationwide presence and a reputation built on trust, integrity, and results, we specialize in placing top-tier talent across healthcare, IT, education, engineering, and professional services. 
<h3>Company Description</h3>
At Insight Global, we’re more than just a staffing agency — we’re a people-first solutions firm that believes in the power of connection. With a nationwide presence and a reputation built on trust, integrity, and results, we specialize in placing top-tier talent across healthcare, IT, education, engineering, and professional services.

Front Desk Admin

<h3>Job Description</h3>
Job Description
We are a skilled nursing facility seeking a fun, energetic, and positive Activities Assistant! Join the Blossom Care Center team, where you will be celebrated, supported, and heard each day!
 
Job Duties
<ul>
<li>Assist in planning, creating, and implementing activity programs as directed by the Activities Manager</li>
<li>Maintain knowledge of applicable federal, state, and local rules and regulations relating to responsibilities and advise Activities Manager accordingly</li>
<li>Plan and implement activities for residents pursuant to physician orders and in consultation with the nursing department,</li>
<li>Maintain a good relationship built on communication and teamwork with members from other departments within the facility to promote activities</li>
<li>Conduct meetings with residents and/or families as directed</li>
<li>Inform residents and families of available activities</li>
<li>Implement hobbies, arts and crafts, and other activities will appropriate material to engage residents</li>
<li>Plan and arrange transportation for activities to other locales as necessary</li>
<li>Maintain up-to-date notes relating to activities provided to residents</li>
<li>Regularly meets with Activities Manager to review activities and progress as well as plan future activities</li>
<li>Maintain the comfort, privacy and dignity of residents, and interact with them in a manner that displays warmth, respect, and promotes a caring environment</li>
<li>Communicate and interact effectively with residents, visitors, families, staff, and supervisors</li>
<li>Report all resident, staff, or other concerns to the appropriate department head</li>
<li>Report all incidents, accidents, unsafe situations, and concerns immediately</li>
<li>Attend and participate in departmental meetings and in-services as directed</li>
<li>Comply with facility policies and procedures</li>
</ul>
 
Benefits
<ul>
<li>Health insurance</li>
<li>Paid time off</li>
<li>Dental insurance</li>
<li>Vision insurance</li>
<li>Life insurance</li>
<li>Referral program</li>
<li>Professional development assistance</li>
</ul>
Required Education and Experience
<ul>
<li>High school diploma or GED</li>
<li>One year of relevant experience</li>
</ul>
Preferred Education and Experience
<ul>
<li>Associate or bachelors degree</li>
<li>Active certification as a Certified Nurse Aide</li>
<li>Two years of relevant experience</li>
</ul>

Activities Assistant

<h3>Job Description</h3>
Job Description
POSITION PURPOSE:
The installation and repair of all building systems, to ensure a safe, efficient, and comfortable operation of the hotel according to Residence Inn, Courtyard, Aloft, Olshan Properties, and Marriott Hotels’ standards. Perform preventative maintenance as assigned.
ESSENTIAL FUNCTIONS:
<ol>
<li>Perform preventative maintenance on all guest rooms using the approved check list. This will include, but not limited to, replacing lamps, repairing wallpaper, caulking, tile grout, faucets, toilets, changing filters, furniture repair, painting, etc. Maintain Marriott logs and inspection sheets. </li>
<li>Perform simple preventative maintenance tasks, i.e. replace HVAC filters, etc. Replace ceiling light bulbs in the public and office areas of the hotel. </li>
<li>Support the GXP Program throughout the hotel. Learn and utilize all essential functions of GXP from accepting, starting, stopping if needed, adding notes, adding pictures, etc.… on all Service Orders and PM orders. Give all Emergencies &amp; Guest Occupied rooms the Highest Priority. </li>
<li>Check work orders daily to follow up on any that needed parts or any that may be left from the previous day. Perform repair work given on all service orders and PM Orders and ensure all work is completed in a timely manner. </li>
<li>Handle minor repairs of wall vinyl, wood work, etc. using basic plumbing, electrical, and carpentry skills. </li>
<li>Aide other engineers in completing repair and maintenance work on the building and equipment that requires more than one person. </li>
</ol>
SUPPORTIVE FUNCTIONS:
In addition to performance of the essential functions, this position may be required to perform a combination supportive functions, with the percentage of time performing each function to be solely determined by the Chief Engineer, Assistant Chief Engineer, and/or the General Manager based upon the particular requirements of the Hotel.
OTHER:
Regular attendance in conformance with the standards, which may be established by the hotel from time to time, is essential to the successful performance of this position. Team Members with irregular attendance will be subject to disciplinary action, up to and including termination of employment. 
Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. 
Upon employment, all Team Members are required to fully comply with hotel rules and regulations for safe and efficient operation of hotel facilities. Team Members who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment
SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodations, using some other combination of skills and abilities. 
Possess basic mechanical aptitude for the operation and repair of the hotel and its equipment. 
Possess basic knowledge of the carpentry, painting, commercial heating and air conditioning, plumbing, and electrical disciplines. Possess basic knowledge and skill with both hand operated electrical equipment and the ability to instruct subordinates in the proper and safe usage of said equipment. 
Ability to react quickly/decisively to changes in the Engineering Department and Hotel. 
Ability to perform tasks while bending, stooping, kneeling, or standing while supporting additional weight up to 25 lbs. 
Ability to perform duties in a confined space and in an awkward position. 
Ability to climb stairs, ladders or use a man lift to work at heights up to 30 feet, often reaching overhead 
Ability to push, pull, grasp, lift, and/or otherwise move supplies and equipment weighing up to 75 lbs., occasionally waist high. 
Ability to concentrate in high pressure possibly dangerous area. 
Ability to communicate telephonically, face-to-face, and over a hand-held two way radio. 
Ability to hear a change in pitch of high speed mechanical equipment. 
Visual ability to read manufacturer’s instructions, correspondence, schematics, blueprints, etc. Visual ability to determine wire colors for safe repair and detect emergency situations. 
Possess a basic ability to write and speak English, to comprehend and communicate instructions to both the hotel and its clients. 
Ability to remain calm in emergency situations and to effectively deal with the internal and external guests, some of whom require patience, tact and diplomacy to defuse anger, collect accurate information, and solve guest concerns.
Ability to work under time constraints and deadlines, must be productive in quantity and quality of work. 
Ability to work in a 365 day 24 hour environment. 
Ability to use finger/hand movements for extended periods of time. Finger and hand dexterity to manipulate switches, writing instruments, a computer keyboard, etc. 
Knowledge of GXP system. 
Knowledge and proper usage of Lock Out/ Tag Out training. 
Protect employer’s privacy and data; keep passwords safe.
Assist all Easton Hotels with any maintenance needs. 
 
QUALIFICATION STANDARDS:
Education: Any combination of education and experience equivalent to graduation from high school or any combination of education, training, or experience that provides the required knowledge, skills and abilities. High school graduate preferred. 
Experience: Basic experience in maintenance trades, including electrical, plumbing, mechanical, and carpentry. 
Licenses or Certificates: No Licenses required for this position. Electrical License, Refrigeration License, Fire Safety License, and Professional Engineering License preferred.
Grooming: All Team Members must maintain a neat, clean and well groomed appearance per the Olshan Properties Team Member Handbook.
Other: Additional language ability preferred.

Hotel Maintenance Technician

<h3>Job Description</h3>
Job Description
Holiday Inn Roberts Centre 
Reports to: Housekeeping Supervisor/Executive Housekeeper 
Schedule: Open Availability &amp; Weekends are a must (9 am to finish)
Join our team at the beautiful Holiday Inn Roberts Centre, conveniently located off of 68 and 71 in Wilmington, Ohio. We are currently seeking a dependable, detail-oriented, and guest-focused Room Attendant to join our housekeeping team. This is a great opportunity for individuals who take pride in their work, have weekend availability, and enjoy creating a warm and welcoming environment for every guest who walks through our doors. 
Position Summary:
As a Room Attendant, you will play a key role in delivering an exceptional guest experience by maintaining the cleanliness, comfort, and presentation of guest rooms. Your attention to detail and commitment to quality will help uphold the high standards of the IHG brand. Working closely with a supportive and team-oriented housekeeping staff, you’ll help deliver consistently outstanding levels of service throughout the property, one room at a time. 
Primary Responsibilities: 
<ul>
<li>Thoroughly clean and sanitize guest bathrooms, including mirrors, sinks, tubs, tile surfaces, and shower curtains, followed by mopping floors to ensure a spotless and welcoming space. </li>
<li>Refresh and reset guest bedrooms by replacing used bedding and linens, and meticulously clean all surfaces, including tables, chairs, lamps, and other furnishings. </li>
<li>Maintain overall room cleanliness by emptying trash, vacuuming carpets and floors, dusting surfaces, and mopping as needed to uphold brand standards. </li>
<li>Restock guest amenities with care and attention, including soaps, shampoos, conditioners, coffee supplies, and other in-room essentials to ensure guest satisfaction.</li>
<li>Keep housekeeping carts and storage areas fully stocked, clean, and well-organized to support efficiency and readiness throughout the shift. </li>
<li>Maintain a clean, well-groomed, and professional appearance with consistent attention to personal hygiene and grooming, in accordance with the standards outlined in the employee handbook. </li>
<li>Complete any direct assignment from the Manager/Supervisor.</li>
</ul>
Qualifications &amp; Skills:
<ul>
<li>Previous hospitality/service industry experience preferred but not required. </li>
<li>Prior housekeeping experience is a plus.</li>
<li>Strong attention to detail and commitment to cleanliness.</li>
<li>Dependable and punctual with a strong sense of responsibility.</li>
<li>Ability to work independently and take initiative. </li>
<li>Must be available to work evenings and weekends.</li>
<li>Professional, courteous, and team-oriented demeanor.</li>
<li>Ability to work in a high-paced environment and effectively multitask.</li>
<li>Must be able to meet the physical demands of the position, including standing, lifting, climbing, reaching, bending, twisting, etc. </li>
<li>Dedicated to providing excellent guest service and maintaining high standards.</li>
<li>Commitment to guest satisfaction and attention to detail. </li>
<li>Embraces a growth mindset through continuous learning, adaptability, and openness to feedback.</li>
<li>Able to clean a minimum of 16 rooms per a 7.5-hour shift to IHG standards, using the Sparkle Program steps. </li>
<li>High school diploma or equivalent. </li>
</ul>
Why Work With Us?
Holiday Inn &amp; Roberts Centre is proudly managed by Columbus Hospitality Management, a company that values employee development, family/work-life balance, and a positive team culture. We are committed to creating memorable experiences for our guests and a supportive environment for our team. 
Our attractive compensation package includes medical, dental, Life, vacation, and PTO benefits, as well as dining &amp; travel discounts, special offers from our business partners &amp; discount programs for selected cell phone providers. (Full-time status only) 401k match option to participate (Part-Time after 90 days.) 
We are a Drug-Free Workplace and an Equal Opportunity Employer.
 All applicants must successfully complete a background check prior to employment.

Room Attendant

<h3>Job Description</h3>
Job Description
Maumee Bay Lodge is currently seeking responsible candidates with outgoing, friendly personalities for our Night Auditor position. This is a crucial element to our success so if you possess the following skills we want you at our lodge!&nbsp;
This position will work Sunday, Monday &amp; Tuesday from 10pm - 8am. Days are set, but times can be somewhat flexible. Front Desk shifts may also be available other days of the week, if desired.
<ul>
<li>Join an exciting, team-building, and career-oriented work environment</li>
<li>Rate of pay starts at $13.00/hour for Night Audit shifts and $12.00/hour for Front Desk Agent shifts</li>
<li>401k, and PTO available</li>
<li>Room, food &amp; retail discounts</li>
<li>Ongoing training &amp; career growth opportunities</li>
</ul>
Responsibilities
<ul>
<li>Perform all check-in and check-out tasks</li>
<li>Manage online and phone reservations</li>
<li>Inform customers about payment methods and verify their credit card data</li>
<li>Register guests collecting necessary information (like contact details and exact dates of their stay)</li>
<li>Welcome guests upon their arrival and assign rooms</li>
<li>Provide information about our hotel, available rooms, rates, and amenities</li>
<li>Respond to clients’ complaints in a timely and professional manner</li>
<li>Liaise with housekeeping staff to ensure all rooms are clean, tidy, and fully-furnished to accommodate guests’ needs</li>
<li>Upsell additional facilities and services, when appropriate</li>
<li>Maintain updated records of bookings and payments</li>
<li>Audit Rooms, Food &amp; Beverage, Retail and Sports Revenues</li>
<li>Run reports &amp; balance all outlet charges back to computer generated totals and investigates any discrepancies and corrects</li>
<li>Walk to the different outlets to run register reports</li>
<li>Assist in the preparation of the spreadsheets on computer or manually for management</li>
</ul>
Qualifications
<ul>
<li>Must be 21 or older </li>
<li>Must possess basic education at High-School level or equivalent.</li>
<li>Experience as a Hotel Front Desk Agent, Receptionist, or other customer facing role required</li>
<li>Experience with bookkeeping, Excel spreadsheets or other accounting functions required</li>
<li>Experience with computers, copiers, faxes and other office equipment</li>
<li>Previous experience with answering multi-line telephones</li>
<li>Customer service experience</li>
<li>Excellent communication and organizational skills</li>
<li>Previous accounting or bookkeeping skills a plus</li>
<li>Competence in Microsoft Office applications (Word, Excel, PowerPoint, Outlook) required.</li>
<li>Working knowledge of&nbsp; Stay In Touch, Silverware and Shift4 or other similar systems</li>
</ul>
About Us:&nbsp;At Regency Hotel Management, hospitality is who we are—and what we do best.&nbsp;Since 1965, we've been leaders in driving maximum profit while creating asset value for clients. Our team of hotel management experts provides thoughtful, hands-on guidance inspired by years of professional experience. Our teams across our multiple locations are always growing, and we're looking for motivated individuals to join us!
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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