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<h3>Job Description</h3>
Job Description
SUMMARY Inspect, sample and test to ensure that quality standards for production are being met to Customer and/or Bright Innovation Labs specifications using GMP's. Maintain quality standards by adhering and upholding programs to safeguard product safety and quality.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
<ul>
<li>Ensure Fill and Assembly specifications are followed during production operations.</li>
<li>Monitor and record weights with tarred containers using full head inspection, data collectors, or X-R control charts.</li>
<li>Perform and record torques, pump to prime, and other required tests with applicable gauged and instruments.</li>
<li>Conduct line clearance prior to start and at the end of production operations.</li>
<li>Inspect components staged at production line and compare to specifications for correctness.</li>
<li>Conduct visual inspections as required during production operations</li>
<li>Verify that the correct labels, UPC's and batch codes are in use.</li>
<li>Inspect for legible and correct codes on container and shippers and record.</li>
<li>Call for corrective action/unacceptable quality by informing Production Supervisor, Line Lead, QA Department Lead and Mechanic. Keep Quality Assurance Supervisor/Manager advised at all times.</li>
<li>Ensure production documentation is completed in compliance with Bright Innovation Labs GMP requirements.</li>
<li>Follow procedure for unacceptable products by using quarantine and hold tags. Keep Production Supervisor, Line Lead, QA Department Lead and Mechanic advised on actions taken.</li>
<li>Inspect finished good pallets and compare to specifications for correctness.</li>
<li>Pull finished goods samples as required by Bright Innovation Labs and/or customer protocols.</li>
<li>Prepare all required paperwork.</li>
<li>Promote compliance with Bright Innovation Labs policies, procedures, quality standards and current Good Manufacturing Practices (cGMP) as well as safety and environmental regulations. Participate, as required, in safety and GMP training sessions, and other company training sessions</li>
</ul>
SUPERVISORY RESPONSIBILITIES None.
EDUCATION and/or EXPERIENCE
<ul>
<li>High school diploma or general education degree (GED). Previous working experience in similar QA positions required.</li>
</ul>
SKILLS/QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
<ul>
<li>Must have strong verbal and writing skills along with strong communication skills. Must be able to speak, read, and write in English; Spanish a plus.</li>
<li>Experience using Microsoft Work, Excel, and Outlook</li>
<li>Ability to multi-task</li>
<li>Flexibility with schedule including shift work.</li>
<li>Overtime may be required with very little notice</li>
<li>Requires knowledge with basic math skills</li>
<li>Must successfully pass a background check and drug screen</li>
</ul>
LANGUAGE SKILLS
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Bilingual a plus.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
REASONING ABILITY
Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
CERTIFICATES, LICENSES, REGISTRATIONS 
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to walk; and stoop, kneel, crouch, or crawl. The employee is occasionally required to sit; and taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, depth perception, and ability to adjust focus.
WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
While performing the duties of this job, the employee is frequently exposed to moving mechanical parts. The employee is occasionally exposed to fumes or airborne particles. The noise level in the work environment is usually moderate.
 
All employment offers are contingent on passing a pre-employment drug screen and background check.
 Job Posted by ApplicantPro

Quality Assurance Line Inspector Weekend (7am-7pm)

<h3>Job Description</h3>
Job Description
As a TECHNICIAN, you will do Installs, reconnects, and troubleshoots Video, Telephony, High-speed Internet, at customer locations.
Educates customers regarding their existing and new services, and proposes solutions to customer problems.
Takes whatever actions are required to deliver a great customer experience.
complete work to the highest quality standard in the most productive manner.

Fiber Technician

<h3>Job Description</h3>
Job Description
**Summary: **
The Continuous Improvement Coordinator plays a key role in documenting, analyzing, and standardizing processes to support operational efficiency and continuous improvement initiatives. This position is responsible for working closely with various departments to gather process information, develop detailed documentation, and ensure best practices are recorded and maintained for future reference.
*Duties / Responsibilities: ***
<ul>
<li>
Observe, record, and document manufacturing and warehouse workflows, standard operating procedures (SOPs), and best practices.
</li>
<li>
Develop clear, detailed process maps, work instructions, and training materials to support operational consistency.
</li>
<li>
Maintain a centralized repository for process documentation and ensure accessibility for employees.
</li>
<li>
Assist in identifying process inefficiencies and improvement opportunities.
</li>
<li>
Work with operations, engineering, and quality teams to ensure documentation aligns with lean manufacturing principles and best practices.
</li>
<li>
Support improvement initiatives by capturing key process changes and documenting outcomes.
</li>
<li>
Partner with frontline employees, supervisors, and managers to accurately document workflows and process variations.
</li>
<li>
Ensure process documentation is easily understood by employees at all levels, using visual aids when necessary.
</li>
<li>
Ensure all documentation complies with safety, regulatory, and quality standards.
</li>
<li>
Regularly review and update process documentation to reflect operational changes or new best practices.
</li>
<li>
Support audits by providing accurate and up-to-date documentation of manufacturing processes.
</li>
</ul>
Required Qualifications:
<ul>
<li>High school diploma or equivalent</li>
<li>Strong analytical skills with attention to detail and accuracy.</li>
<li>Excellent communication and collaboration skills.</li>
</ul>
Preferred Qualifications:
<ul>
<li>Associate’s degree</li>
<li>2+ years of experience in process documentation, manufacturing / distribution operations, or continuous improvement roles.</li>
<li>Knowledge of lean manufacturing or other process improvement methodologies.</li>
</ul>
**Normal Working Hours and Conditions: **Core business hours are generally 9:00 am – 3:00 pm. However, this position may require work to be performed outside of normal business hours based on Company operations.
**Physical Requirements: **Primary functions require sufficient physical ability and mobility to work in an office setting including verbally communicating, seeing and hearing to exchange information and fine coordination including use of a computer keyboard. Daily physical functions include standing, sitting and walking for prolonged periods of time and occasionally stooping, bending, kneeling, crouching, reaching, and twisting. The employee may engage in lifting, carrying, pushing, and pulling light to moderate amounts of weight up to 25 pounds. The position also requires the operation of office equipment requiring repetitive hand movement
You should be proficient in:
<ul>
<li>Continuous Improvement</li>
<li>Quality Control Experience</li>
<li>Lean Manufacturing Principles</li>
<li>Quality Control Data Analysis</li>
<li>Root Cause Analysis</li>
</ul>

Continuous Improvement Coordinator

<h3>Job Description</h3>
Job Description
Candidate Requirements •Top 3-5 Must-Have Skills: •Break/fix •Customer service •Communication skills
Job Description Onsite Helpdesk Technician ** Toledo Area ONLY* Onsite 5 days/week
Key Responsibilities: •Provide remote and onsite technical support to clients via phone, email, and chat. •Diagnose and resolve hardware, software, and network issues. •Assist with the installation, configuration, and maintenance of IT equipment and software. •Document and track support requests, ensuring timely resolution and follow-up. •Escalate complex issues to higher-level support teams as needed. •Maintain a high level of customer satisfaction by delivering prompt and effective solutions. •Stay up-to-date with the latest IT trends and technologies to provide informed support. •Hardware Troubleshooting •MS Office and using Azure/Intune for imaging
Qualifications: •Proven experience as a Helpdesk Analyst or in a similar technical support role. •Strong knowledge of Windows and Mac operating systems. •Familiarity with common software applications and remote support tools. •Excellent problem-solving and communication skills. •Ability to work independently and manage time effectively in a remote environment. •Customer-focused with a commitment to delivering high-quality support. •Relevant certifications (e.g., CompTIA A+, Security +) are a plus.

Helpdesk Technician "Onsite"

<h3>Job Description</h3>
Job DescriptionImmediate Mobile Maintenance Engineer Position based out of Cincinnati! Interview and start ASAP! Pay: Up to $40/hr! Schedule: Day Shift, Monday thru Friday Company Vehicle and Tools Provided Responsibilities: *Performance of ongoing preventive and repair response work orders on facility mechanical, electrical, and other installed systems, equipment, and other components. *Maintain, operate, and repair all HVAC systems and associated equipment, electrical distribution equipment, plumbing systems, building interior/exterior repair, and related grounds as it pertains to assigned buildings. *Perform assigned facility inspections and due diligence efforts, reporting on as found conditions impacting satisfactory client occupancy and operations. *Respond effectively to all emergencies. Required *EPA Type II Certification Required, EPA Universal Cert preferred. *Minimum of four (4) years of technical experience in all aspects of building engineering with a strong background in technical aspects of packaged HVAC, plumbing electrical equipment repair and maintenance. *Candidate must possess and maintain a valid state driver's license *Must be able to lift up to 80 lbs. and climb up to 30 ft. ladders. *Ability to perform on call duties and overtime as required. #ZRBC

Mobile Engineer

<h3>Job Description</h3>
Job DescriptionAccepted Locations&nbsp;
We accept applicants from the US, Canada, and most countries in LATAM and Europe. We are also accepting candidates from some countries in Africa and Asia. For the complete list of accepted locations, click here. This work is 100% remote.
Loom Video&nbsp;
Our Founder/CEO, Gabe Greenberg, created an in-depth Loom video that we highly recommend you watch! Check it out here: Loom Video
Overview&nbsp;
Join our expert annotation team to create training data for the world's most advanced AI models. No previous AI experience is necessary. You'll get your foot in the door with one of the most prominent players in the AI/LLM space today. We're primarily seeking Python developers with 3+ years of experience to train large AI language models, helping cutting-edge generative AI models write better frontend code. Projects typically include discrete, highly variable problems that involve engaging with these models as they learn to code. We currently have 200+ roles open!
What Will I Be Doing?&nbsp;
<ul>
<li>
Evaluating the quality of AI-generated code, including human-readable summaries of your rationale.&nbsp;
</li>
<li>
Building and evaluating React components, hooks, and modern Python solutions.&nbsp;
</li>
<li>
Solving coding problems and writing functional and efficient Python code.&nbsp;
</li>
<li>
Writing robust test cases to confirm code works efficiently and effectively.&nbsp;
</li>
<li>
Creating instructions to help others and reviewing code before it goes into the model.&nbsp;
</li>
<li>
Engaging in a variety of projects, from evaluating code snippets to developing full mobile applications using chatbots.
</li>
</ul>
Pay Rates&nbsp;
Compensation rates average at $30/hr and can go up to $50+/hr. Expectations are 15+ hours per week; however, there is no upper limit. You can work as much as you want and will be paid weekly per hour of work done on the platform.
Contract Length&nbsp;
This is a long-term contract with no end date. We expect to have work for the next 2 years. You can end the contract at any time, but we hope you will commit to 12 months of work.
Flexible Schedules
Developers can set their own hours. Ideal candidates will be interested in spending 40 hours a week. You will be assigned to projects, so strong performers will adapt to the urgency of projects and stay engaged, but we are incredibly flexible on working hours. You can take a 3-hour lunch with no problem. Instead of tracking your hours, you are paid according to time spent on the platform, calculated in the coding exercises.
Interview Process
<ul>
<li>
Apply using this Ashby form.
</li>
<li>
If you seem like a good fit, we'll send an async RLHF code review that will take 35 minutes and must be finished within 72 hours of us sending it.
</li>
<li>
You’ll receive credentials to the RLHF platform. We’re doing regular calls to answer any further questions about onboarding, as well as providing a support team at your disposal.
</li>
</ul>
<ul>
<li>
You’ll perform a simulated production-level task (RLHF task) on the platform. This will be the final stage, which will ultimately determine your leveling and which project you’ll be assigned. Successful completion of this process provides you with an opportunity to work on projects as they become available.
</li>
</ul>
Tech Stack Priorities&nbsp;
The current priority for this team is frontend engineers who are well-versed in Python, React, and modern web development frameworks and libraries.
Required Qualifications
<ul>
<li>
3+ years of experience in a software engineering/software development role.&nbsp;
</li>
<li>
Strong proficiency with Python and backend development.&nbsp;
</li>
<li>
Complete fluency in the English language.&nbsp;
</li>
<li>
Ability to articulate complex technical concepts clearly and engagingly.&nbsp;
</li>
<li>
Excellent attention to detail and ability to maintain consistency in writing. Solid understanding of grammar, punctuation, and style guidelines.
</li>
</ul>
Nice To Haves:&nbsp;
<ul>
<li>
Bachelor's or Master's degree in Computer Science.&nbsp;
</li>
<li>
Experience with modern Python frameworks and libraries.&nbsp;
</li>
<li>
Recognized accomplishments or contributions to the coding community or in projects.&nbsp;
</li>
<li>
Proven analytical skills with an ability to approach problems creatively.&nbsp;
</li>
<li>
Adept communication skills, especially when understanding and discussing project requirements.&nbsp;
</li>
<li>
A commitment to continuous learning and staying updated with the latest coding advancements and best practices.&nbsp;
</li>
<li>
Enthusiasm for teaching AI models and experience with technical writing!
</li>
</ul>
If you're passionate about Python and the future of backend development, this is an excellent opportunity to contribute to cutting-edge AI technology while leveraging your expertise!

Software Engineer for Training AI Data (Python)

<h3>Job Description</h3>
Job Description
Location: Morristown, New Jersey OR Akron, Ohio OR Greensburg, PA OR Reading, PA
In the office or field (not remote)
CARIAN is growing! We are a proud, woman-owned management consulting firm providing program/project management, capital project delivery, consulting, and technology solutions to our customers in the renewable energy, power utilities, infrastructure, and transit/transportation sectors.
We are seeking an experienced Project Development Project Manager to join our team. The ideal candidate will have extensive experience in the Transmission &amp; Distribution industry. This role requires strong leadership skills, the drive to implement project management lifecycles, and the ability to manage multiple projects simultaneously.
Positions at CARIAN are full-time roles, which include comprehensive and competitive benefits (medical, dental, and vision), 401(k) matching, and the opportunity to work with a growing company.
Key Responsibilities:
<ul>
<li>
Coordinate and lead project kick-offs and development of a project team to evaluate, refine and clarify project scope.
</li>
<li>
Lead projects from conceptual stage through developmental stage to hand-off of project to execution team; hand-off of project takes place at approximately 30% of the overall project lifecycle.
</li>
<li>
Lead multiple concurrent projects including overhead transmission and substation projects ranging from 34.5kV to 500kV.
</li>
<li>
Work with technical teams to understand interdependencies of projects and establish an overall construction sequence for inter-related projects.
</li>
<li>
Maintain detailed project financials with support from cost analyst team.
</li>
<li>
Maintain detailed project schedule with support from project scheduling team.
</li>
<li>
Implement a project management lifecycle process to document and execute projects in a consistent, standardized fashion.
</li>
<li>
Leverage technical education and background to effectively manage projects through early development.
</li>
<li>
Serve as project point of contact with Owner regarding efforts such as client coordination, strategic planning, scope management, and budgeting.
</li>
<li>
Provide overall management of projects from concept thru the development phase including siting, environmental, permitting, planning, estimating, engineering, right-of-way acquisition, project controls, procurement, constructability reviews, material management, and construction management.
</li>
</ul>
Qualifications:
<ul>
<li>
Bachelor’s degree in engineering or a related field.
</li>
<li>
Minimum 5-years Transmission &amp; Distribution industry experience (Preference in engineering or management)
</li>
<li>
Strong organizational abilities
</li>
<li>
Strong written and oral communication abilities
</li>
<li>
Ability to lead team members and drive to project deliverables
</li>
<li>
Strong analytical and problem-solving skills.
</li>
<li>
Excellent communication and interpersonal skills.
</li>
<li>
Ability to work independently and as part of a team.
</li>
</ul>
This position includes per diem for eligible candidates. Additionally, mileage reimbursement is provided for travel between project sites at the standard IRS rate.
CARIAN takes pride in being an Equal Opportunity Employer. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, citizenship, gender expression or identity, status as a veteran, and basis of disability or any other federal, state, or local legally protected class.
As a Woman-Owned Business Enterprise, CARIAN is committed to providing employment opportunities to women, veterans, and underrepresented minorities.

Senior Project Development Project Manager (Per Diem Available)

<h3>Job Description</h3>
Job Description
Project Development Project Manager 
Location:&nbsp;Morristown, New Jersey/Akron, Ohio/ Greensburg, PA/ Reading, PA
In the office or field (not remote)
CARIAN is growing! We are a proud, woman-owned management consulting firm providing program/project management, capital project delivery, consulting, and technology solutions to our customers in the renewable energy, power utilities, infrastructure, and transit/transportation sectors.
We are seeking an experienced Project Development Project Manager to join our team. The ideal candidate will have extensive experience in the&nbsp;Transmission &amp; Distribution&nbsp;industry. This role requires strong leadership skills, the drive to implement project management lifecycles, and the ability to manage multiple projects simultaneously.
Positions at CARIAN are full-time roles, which include comprehensive and competitive benefits (medical, dental, and vision), 401(k) matching, and the opportunity to work with a growing company.
Key Responsibilities
<ul>
<li>
Coordinate and lead project kick-offs and development of a project team to evaluate, refine and clarify project scope.
</li>
</ul>
<ul>
<li>
Lead projects from conceptual stage through developmental stage to hand-off of project to execution team; hand-off of project takes place at approximately 30% of the overall project lifecycle.
</li>
</ul>
<ul>
<li>
Lead multiple concurrent projects including overhead transmission and substation projects ranging from 34.5kV to 500kV.
</li>
</ul>
<ul>
<li>
Work with technical teams to understand interdependencies of projects and establish an overall construction sequence for inter-related projects.
</li>
</ul>
<ul>
<li>
Maintain detailed project financials with support from cost analyst team.
</li>
</ul>
<ul>
<li>
Maintain detailed project schedule with support from project scheduling team.
</li>
</ul>
<ul>
<li>
Implement a project management lifecycle process to document and execute projects in a consistent, standardized fashion.
</li>
</ul>
<ul>
<li>
Leverage technical education and background to effectively manage projects through early development.
</li>
</ul>
<ul>
<li>
Serve as project point of contact with Owner regarding efforts such as client coordination, strategic planning, scope management, and budgeting.
</li>
</ul>
<ul>
<li>
Provide overall management of projects from concept thru the development phase including siting, environmental, permitting, planning, estimating, engineering, right-of-way acquisition, project controls, procurement, constructability reviews, material management, and construction management.
</li>
</ul>
Qualifications
<ul>
<li>
Bachelor’s degree in engineering or a related field.
</li>
<li>
Minimum 5-years Transmission &amp; Distribution industry experience (Preference in engineering or management)
</li>
<li>
Strong organizational abilities
</li>
<li>
Strong written and oral communication abilities
</li>
<li>
Ability to lead team members and drive to project deliverables
</li>
<li>
Strong analytical and problem-solving skills.
</li>
<li>
Excellent communication and interpersonal skills.
</li>
<li>
Ability to work independently and as part of a team.
</li>
</ul>
This position includes per diem for eligible candidates. Additionally, mileage reimbursement is provided for travel between project sites at the standard IRS rate.
CARIAN takes pride in being an Equal Opportunity Employer. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, citizenship, gender expression or identity, status as a veteran, and basis of disability or any other federal, state, or local legally protected class.
As a Woman-Owned Business Enterprise, CARIAN is committed to providing employment opportunities to women, veterans, and underrepresented minorities.

Project Development Project Manager (Per Diem Available)

<h3>Job Description</h3>
Job Description
Senior Utility Project Manager for Substation or Transmission Line
Location: Akron, Ohio (travel to client site locations required)
In the office&nbsp;or field (not remote)
CARIAN is growing! We are a proud,&nbsp;nationally certified&nbsp;woman-owned management consulting firm providing program/project management, capital project delivery, consulting, and technology solutions to our customers in the renewable energy, power utilities, infrastructure, and transit/transportation sectors.
We are seeking a highly skilled and experienced Senior Utility Project Manager for Substations or Transmission Lines to join our team. The successful candidate will be responsible for supporting a program consisting of large-scale high-voltage transmission and substation projects. The Senior Project Manager will manage, direct, and coordinate all aspects of the work related to engineering, permitting, and construction, of multiple concurrent projects. The Senior Project Manager will report directly to the Lead Project Manager and is responsible for cost management of the individual projects, the successful completion of the projects within the specified dates and establishing and maintaining a professional and satisfactory relationship with the Owner, subcontractors, regulatory agencies and any other project stakeholders.
Positions at CARIAN offer comprehensive and competitive benefits (medical, dental, and vision), 401(k) matching, and the opportunity to work with a growing company.
&nbsp;Responsibilities:
<ul>
<li>
Provide overall management of projects from development, construction, and closeout including siting, environmental, permitting, planning, estimating, engineering, right-of-way acquisition, project controls, bid phase services, procurement, constructability reviews, material management, construction management, and closeout.
</li>
<li>
Maintain clear lines of communication and relationships between project site, project office and clients.
</li>
<li>
Drive project schedules and manage scope.
</li>
<li>
Maintain detailed, accurate project cost forecasts and accruals.
</li>
<li>
Develop and implement project policies and procedures, establish project controls systems and implement the project execution plan.
</li>
<li>
Work closely with the Project Team to confirm deliverables and services are being provided to clients satisfaction.
</li>
<li>
Report regularly to the Lead Project Manager on construction progress, cost and schedule metrics, procurement issues, safety or environmental concerns, design questions, potential impacts, and any issues requiring home office support
</li>
<li>
Project Manager will manage a project scope comparable to the below descriptions, and must have career experience commensurate for assignment to these projects:
<ul>
<li>
Rebuild an existing 230 kV common tower Line as double-circuit construction with one 500 kV and one 230 kV circuit (21 miles).
</li>
<li>
Rebuild a double-circuit 230kV line on lattice towers to a new double-circuit 230kV line on steel monopoles with concrete foundations (10 miles).
</li>
<li>
Reconductor several existing double-circuit 230kV lines (12 miles)
</li>
</ul>
</li>
</ul>
Qualifications:
<ul>
<li>
Candidates for this position must have a Bachelor's degree in engineering, construction management or related field from an accredited curriculum. A minimum of ten (10) years of high-voltage transmission line or substation project management experience is required, no exceptions. Project management experience must include construction phase of project execution.
</li>
<li>
Must have detailed knowledge in substations and/or transmission lines and be able to clearly articulate their understanding. Must have the ability to deal effectively with a wide variety of industry, government and public contacts on project-related matters. Excellent written &amp; verbal communication skills. Strong analytical and problem-solving skills. Project Management Professional (PMP) certification is a plus but not mandatory.
</li>
<li>
Ability to travel (projects are within a 1-3 hr. radius from reporting location). A valid driver's license is required.
</li>
</ul>
This position includes per diem for eligible candidates. Additionally, mileage reimbursement is provided for travel between project sites at the standard IRS rate.
CARIAN takes pride in being an Equal Opportunity Employer. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, citizenship, gender expression or identity, status as a veteran, and basis of disability or any other federal, state, or local legally protected class.
As a Woman-Owned Business Enterprise, CARIAN is committed to providing employment opportunities to women, veterans, and underrepresented minorities.

Senior Utility Project Manager (Per Diem Available)

<h3>Job Description</h3>
Job Description
Yondr creates phone-free spaces for artists, educators, organizations and individuals around the world. Our mission is to create spaces where genuine connection, focus, and creativity can ﬂourish in the absence of technology.&nbsp;
Yondr’s business segments span numerous industries, primarily across education and live events. Yondr supports schools through cell phone-free programs. Our education programs facilitate the successful implementation of phone-free school environments by providing administrators and teachers with education, training, and development resources, along with all necessary equipment. In addition, Yondr supports top artists in music and comedy by creating phone-free shows, allowing performers and audience members to enjoy live performances without the distraction of phones.
The Yondr Implementation Associate is important in supporting the Partner Success Managers responsible for ensuring customer success during the post-sales customer journey. To succeed in this role, you must be highly organized, relationship-oriented, and laser-focused on delivering exceptional customer experiences. You will be accountable for successfully implementing the Yondr program and offering continued top-notch guidance and programming that will guarantee customer success..
Duties &amp; Responsibilities:
<ul>
<li>
Virtually support new school accounts to facilitate the implementation process, including onboarding, product/program setup, training, and customization to meet their specific requirements.
</li>
<li>
Partner with schools on Yondr policy/protocol creation.
</li>
<li>
Effectively communicate with school administrators, teaching staff, and parent communities through engaging presentations and written and virtual communication sources.
</li>
<li>
Serve as a point of contact to school partners in support of assigned Education Program Specialist
</li>
<li>
Participate in the delivery of on-site services as necessary.
</li>
<li>
Contribute to the design and delivery of Yondr school programming, projects, or resources as additional needs arise.
</li>
</ul>
Desirable Skills/Experience:
<ul>
<li>
Background and/or experience in education (specifically grades 6-12).
</li>
<li>
Familiarity with current educational practices around implementing school programming.
</li>
<li>
Exceptional interpersonal skills and communication skills.
</li>
<li>
Adaptability in dynamic environments: thrives in fast-paced settings, exhibiting flexibility and demonstrates resilience to navigate through rapid growth.
</li>
<li>
Proficiency in technology: skilled in digital tools and technology platforms that support a remote work environment.
</li>
<li>
Solution-driven mindset: the ability to embrace change and tackle obstacles with a proactive and solution-oriented approach.
</li>
</ul>
Requirements:
<ul>
<li>
Bachelor’s Degree
</li>
<li>
2+ years of experience in&nbsp;customer service, education, and/or a related field.
</li>
<li>
Travel expectation is based on partner demand and manager approval: 0-15% non-peak / 20- 30% peak seasons
</li>
</ul>
Compensation and Hours:
<ul>
<li>
$40/hour
</li>
<li>
The number of hours per week for this role may vary depending on the demands of the
</li>
<li>
implementation busy season.
<ul>
<li>
May to June: 5 - 15 hours per week
</li>
<li>
July to Oct: 15 - 30 hours per week
</li>
</ul>
</li>
</ul>
Role Type:
<ul>
<li>
Hourly, non-exempt
</li>
<li>
Seasonal, 6 months (May to October)
</li>
</ul>
Yondr is an equal opportunity employer and does not discriminate in its hiring of employees based on race, religion, gender, or sexual orientation.&nbsp;&nbsp;

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